Overlooking the lake, Walter au Lac offers a serene retreat with full breakfast, a rooftop terrace, and an on-site library. Stay connected with in-room WiFi and enjoy convenient services like dry cleaning/laundry facilities and car rentals. Helpful staff have left a lasting impression on previous guests.
Walter au Lac is just 3.8 mi (6.1 km) from the airport and offers a shuttle. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:00 AM. Also, LAC Lugano Arte e Cultura and Villa Ciani are within just a 10-minute walk. Fellow travelers love the helpful staff and location. Public transportation is close by: Lugano Funicular Station is just 8 minutes by foot.
At a glance
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Hotel size
38 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Offsite parking nearby (CHF 28 per night; discounts available)
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Transfers
Airport shuttle*
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Library
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Electrical adapters/chargers
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for CHF 20.0 per day
Rollaway beds are available for CHF 50.0 per night
Parking
Parking is available nearby and costs CHF 28 per night (820 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano
Frequently asked questions
Does Walter au Lac offer free cancellation for a full refund?
Yes, Walter au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Walter au Lac?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Walter au Lac?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Walter au Lac?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Walter au Lac?
You can check in starting at 2:00 PM. Check-out time is 10:30 AM. Express check-out is available.
Is there an onsite casino at Walter au Lac?
No, this hotel doesn't have a casino, but Casino Lugano (5-min walk) and Casinò di Campione (14-min drive) are both nearby.
What is there to do at Walter au Lac and nearby?
Have fun with nearby activities like cycling, hiking, and mountain climbing. Additional recreation nearby includes casino gaming.
What's the area around Walter au Lac like?
Walter au Lac is located on the boardwalk/promenade in Lugano City-Centre, a short 8-minute walk from Lugano Funicular Station and 15 minutes' walk from Lake Lugano. Travelers say the area is walkable and good for shopping.
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Reviews
Walter au Lac Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great with many choices and excellent service. (24 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
View
Location
Service staff
Lake
Breakfast
Balcony
Lake view
Restaurant
Walking
Reviews
Verified
10/10 Exceptional
Dec 19, 2025
Amazing breakfast included. Great location to center square
Thomas
Thomas, 4-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Clean room | staff very helpful and pleasant | gave out useful info and a map for the sights of the area.
Fiona
Fiona, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Excellent views and location
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
The location is perfect
Marie
Marie, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Amazing breakfast. Very nice facilities and helpful staff. Really enjoyed being on the waterfront.
Craig
Craig, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Loved the waterfront location and staff was wonderful.
TERRY
TERRY, 3-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Great locations. Wonderful Staff. Nice rooms.
Ernesto
Ernesto, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Would love to stay again
Wonderful icon hotel. The view was incredible! Room was comfortable and clean. Staff was very friendly and helpful.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
May 20, 2025
Nice lake front view and quiet room even on the main st. Tons of restaurant/cafe easy walk.
mark
mark, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Convenient location and good service.
Ivy
Ivy, 2-night trip
Verified
8/10 Very good
Oct 11, 2024
Great stay
Great location with even greater views from the room. Very friendly staff, room is clean and comfortable.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
We really enjoyed Walter Au Lac! It is very centrally located in Lugano and makes everything very walkable. Would recommend!
Kaitlin
Kaitlin, 1-night trip
Verified
10/10 Exceptional
May 27, 2024
This hotel was beautiful, had a great location and the staff were very attentive and courteous.
Carsa
Carsa, 2-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Terrific location! Very nice staff and nice breakfast.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 14, 2025
A beautiful place to stay
The staff is very pleasant and kind. The view to the lake is breathtaking.
Laura R
Laura R, 1-night trip
Verified
10/10 Exceptional
Jul 14, 2025
We loved our stay at this hotel. The view was amazing and it was perfectly located for our needs. The hotel does not have parking as listed however, so if you are driving keep that in mind
Raluca
Raluca, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Great hotel in downtown Lugano
Loved the room and stay in Lugano. Wasn't sure if we wanted to stay away from the city but this was the right choice. Lots of dining options and great place to walk along the water. Only issue is that parking is a few blocks away. Location was perfect
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jul 26, 2024
Amazing location!
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Perfect spot to look out over the lake. Nice rooms with a good breakfast selection. Close to everything and during our stay there was a free open air jazz concert close by that we could just sit out on the balcony on listen to at night. Definitely recommend staying here.
Sorin
Sorin, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Very helpful staff, excellent location with easy access to
shopping, restaurants, and transit.
John
John, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Beautiful location the air conditioning was perfect. You can't beat the room and the view. Breakfast was great.
michele
michele, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2024
Great location and great view
cheryl
cheryl, 3-night trip
Verified
10/10 Exceptional
Aug 7, 2024
A few days in Lugono
Great location nice staff
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2025
This was an awesome place to say. Beautiful view of the lake. Very walkable to many restaurants and a park.
Keith W
Keith W, 1-night trip
Verified
10/10 Exceptional
May 12, 2025
First time stay in refurbished room so accommodation was excellent. Parking was safe though a short walk away. Location of the hotel on the lake is perfect.