The Hotel has introduced the self-check-in Terminal: Scan the QR Code, fill some details and receive your room key out of the machine, after you have paid for the tax and SERVICE CHARGE. This is outrageous: why should I pay €7,50 extra for self-service. It’s like a waiter who expects a tip when you order take-away food at a counter. I was so disappointed about this change from High level hotel to a Stay-OK hostel, but still charging full price. BTW, when I asked one of the staff members about this non-service charge, he didn’t know a decent answer and responded: “it’s for the pollution”??????????