Overall, everything was okay. Check-in was quick and smooth, and the hotel itself has a very nice décor. The kids absolutely loved the slide and carousel, which are unique and fun features. The free entry to Liseberg after 18:00 on the day of arrival was also a great bonus.
Breakfast was standard – decent but could be improved.
The main downside for us was the noise. Our room (267) was right next to the kids’ slide, which is open between 9am and 9pm. This meant there was constant noise, and we couldn’t sleep in, nap, or enjoy a quiet moment during the day. By the time we realised this after our first night, we had already unpacked (2 adults and 2 children), so we didn’t change rooms.
In summary, it’s a beautiful hotel with lots of fun for kids, but if you value peace and quiet, be mindful of room location.