This is a nice place in many ways. It's very convenient in terms of location, and my room was comfortable and equipped with a microwave and fridge, plus my own bathroom. The downside to the convenience of the location is that it's a a relatively busy road and the traffic noise woke me on the the first morning. After that I slept with the double-glazed windows closed, but that meant I got no fresh air during the night.
There is no-one at the property. I did all the necessary paperwork a good few hours before arriving, but when I got there, I had not yet received instructions about how to get in. I had to phone the emergency number on the front door, and the people I spoke to were very friendly and helpful and emailed the instructions. This was all fine for me - it was a nice day and I didn't mind waiting outside, and could receive an email on my phone, but there were some other people there who didn't have an email address, so I don't know how they received their instructions.
Access to my room required a key, which I successfully retrieved from a key safe. It was fine, until the second night, when I went out for a stroll, taking my key and nothing else. When I got back, I put the key in the door and tried to turn it, and it was completely stuck. It took me a few hours and hundreds of attempts to turn the key before I got in.
