This is our go-to hotel when we don’t have a connecting flight until next day in Nadi. Usually we are happy with the location and service. The room is spacious and quiet, and the breakfast is good. This time though, we were a bit frustrated with the mixup. They assigned us a room which had still been occupied. After checking in, we opened the door to the room and found that someone was having shower. We don’t know how the mistake happened on their system. The receptionists were apologetic and compensated for the inconvenience. But this experience left me very uneasy, because as a female guest, I certainly wouldn’t like to be in the spot of the gentleman in the room when a stranger suddenly opened the door. I don’t like to leave a negative review, especially it is one of the good hotels in Fiji. But I thought I should share this experience with other travellers as it is a safety concern. I will definitely use the chain lock in my room from now on.
