6/10
The resort wasn’t as expected as shown in the pics. The staff who checked us in ignored the request to come check the room heater and we were left cold the whole night in a cold rainy night. Next morning when went down at the reception, and explained the situation again, the lady at the reception insisted us check again as the rooms and the aircons are quite old and takes at least 10 mins to turn on. She completely ignored the fact that we tried sorting it out the whole evening. So we did what we were asked to do, then we called reception to explain the situation again. It’s then a lovely lady came to our room to check the aircon and she confirmed that she wasn’t able to fix the issue and they don’t have a maintenance person to sort it out and gave us two small heaters to use which weren’t enough but better than nothing. So basically we paid to stay in the resort to stay in the blankets in the living area. We would have better stayed home for our long weekend.
Sukrita
Viaje en familia de 2 noches