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Novotel Krakow Centrum

4.0 star property
Family-friendly hotel with spa, near National Museum

Choose dates to view prices

Located near Wawel Castle, Novotel Krakow Centrum offers an upscale retreat with a marina and playground. Enjoy international cuisine at Novo Square or treat yourself to spa treatments like massages. The helpful staff and great location have left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center

For families (6)

  • Children stay free
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $113
$122 total
includes taxes & fees
May 3 - May 4

Why we love this property

Spa and wellness haven
The full-service spa offers daily treatments like facials, body scrubs, and hot stone massages. A sauna and steam room complete this riverside wellness haven.
Flavor-filled dining
Taste international cuisine at the restaurant or relax at the bar. Organic, locally-sourced dishes and vegan options delight. Vegetarian breakfast awaits.
Dreamy sleep haven
Hypo-allergenic bedding and blackout drapes ensure perfect slumber. When midnight munchies strike, 24-hour room service and minibar options delight.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

Suite, 1 Double Bed with Sofa bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed with Sofa bed, Terrace

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Front of property - evening/night
Hyatt Place Krakow
Krowodrza
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 282 reviews
The price is $96
$104 total
includes taxes & fees
May 3 - May 4
Hyatt Place Krakow
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About the neighborhood

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • ICE Krakow Congress Centre - 12 min walk - 1.1 km
  • Wawel Castle - 13 min walk - 1.1 km
  • Main Market Square - 14 min walk - 1.2 km
  • Cloth Hall - 16 min walk - 1.3 km
  • St. Mary's Basilica - 17 min walk - 1.5 km

Getting around

  • John Paul II - Balice Airport (KRK) - 25 min drive
  • Turowicza Station - 5 min drive
  • Kraków Zakliki Station - 12 min drive
  • Wieliczka Rynek-Kopalnia Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Siostra - ‬2 min walk
  • ‪Liberty Cafe - ‬5 min walk
  • ‪Winkiel - ‬3 min walk
  • ‪Astrid - ‬5 min walk
  • ‪Streat Slow Food Kiosk - ‬2 min walk

About this property

Novotel Krakow Centrum

Novotel Krakow Centrum features a marina and puts you within a 10-minute walk of National Museum. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at Novo Square, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (PLN 100 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Kayaking
  • Canoe
  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1572 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, in Balance. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Novo Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
  • Airport shuttle service is offered for an extra charge of PLN 140 per vehicle (one-way, maximum occupancy 2)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per accommodation, per night

Parking

  • Covered self parking costs PLN 100 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum offer free cancellation for a full refund?

Yes, Novotel Krakow Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow Centrum?

Yes, there's an indoor pool.

Are pets allowed at Novotel Krakow Centrum?

Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow Centrum?

Yes. Self parking costs PLN 100 per day.

Is airport shuttle service offered by Novotel Krakow Centrum?

Yes, an airport shuttle is available. The charge is PLN 140 per vehicle one-way.

What are the check-in and check-out times at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Novotel Krakow Centrum and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Krakow Centrum also has a sauna and a fitness center, as well as an arcade.

Are there restaurants at or near Novotel Krakow Centrum?

Yes, Novo Square offers international cuisine.

What's the area around Novotel Krakow Centrum like?

Novotel Krakow Centrum is located by the river in Zwierzyniec, a short 13-minute walk from Main Market Square and 13 minutes' walk from Wawel Castle. Travelers give top marks for the hotel's prime location.

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Reviews

Novotel Krakow Centrum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a massive variety with delicious options and was a highlight of the stay. (17 reviews)
  • The pool was a highlight for many guests, being great fun for kids, clean, well-maintained, and a lovely place to relax. (16 reviews)
  • The gym facilities were great and of high standard. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Old town
Location
Children
River
Walking
Bed
Pool

Reviews

Verified

10/10 Exceptional

Excellent for family
Paulina Anna, 2-night trip
Verified

6/10 Good

Yes breakfast was good had good choices.
VIKKI, 5-night trip
Verified

10/10 Exceptional

Fresh and lot of choice for breakfast. Kids enjoyed the pool and the staff was excellent. Absolutely recommended.
Davide, 3-night trip
Verified

10/10 Exceptional

Excellent hotel. Rooms were very clean. Staff really helpful and the breakfast was great!
Bryan, 2-night trip
Verified

8/10 Very good

Location is excellent. Friendly staff and good food!
Victoria, 5-night trip
Verified

6/10 Good

The location was central walking distance to all the main attractions.
Stanley, 3-night trip
Verified

10/10 Exceptional

Breakfast was average.
Jason, 3-night trip
Verified

10/10 Exceptional

The staff are helpful and accommodating and very friendly. Good Breakfast and nice pool.
Ruth Balume, 6-night trip
Verified

8/10 Very good

Walkable to old town, tram just cross the street,
Huanli, 1-night trip
Verified

10/10 Exceptional

Great location and comfortable rooms
Rachel, 3-night trip
Verified

10/10 Exceptional

Excellent all round. Just to note on this occasion - likely due to the renovations, the jacuzzi was cold which was a bit disappointing, but certainly didn't distract from a great stay :)
Helen Louise, 4-night trip
Verified

10/10 Exceptional

Lovely place to stay. Loved it
Oghenovo, 2-night trip
Verified

10/10 Exceptional

Highly recommended

Great staff, location, pool gym facilities
2-night trip
Verified

10/10 Exceptional

Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Samantha, 4-night trip
Verified

10/10 Exceptional

Nice location and everyone was helpful and kind.
Lucas, 7-night trip
Verified

10/10 Exceptional

Novotel Centrum

Great hotel - super location far enough from the crowds but only a 15 minute walk to the square. Immaculately clean and good size rooms. Super breakfast as well with nice staff.
Arthur, 4-night trip
Verified

8/10 Very good

Comfortable hotel in convenient location to Wawel Castle and old town. Spacious garage and good breakfast. Rooms are a bit spartan, but are clean and comfortable. Staff is very helpful.
John, 2-night trip
Verified

10/10 Exceptional

Clean and well maintained. Loved the playground in the lobby area. Perfect for prople with kids. Pool was great. Highly recommend, would stay again.
Alexander, 8-night trip
Verified

10/10 Exceptional

Hotel was very very clean quiet area lovely view of castle
Colin Stein, 3-night trip
Verified

8/10 Very good

The 1st room we were given was dark with not much lighting , also found a beatle like bug on the chair. The view was also awful, after complaining we were given a better room on a higher floor. The staff are a bit arrogant at reception. Location was good, about seventeen min walk to the main square.
Manjit, 3-night trip
Verified

10/10 Exceptional

great hotel, amazing breakfast
Reynaldo, 3-night trip
Verified

10/10 Exceptional

niCe place
Patryk, 1-night trip
Verified

10/10 Exceptional

Excellent hotel! Great location, close to some delicious bakeries, short walk to castle and downtown area. Super clean, great pool. Rooms are tight but super clean and comfortable
Zach, 4-night trip
Verified

8/10 Very good

Lovely hotel
Donald, 4-night trip
Verified

6/10 Good

The room didn’t have any coffee in when we got there and had to keep asking each day for some. The towels were very small and rough also the dressing gowns were the same
Karen Lesley, 4-night trip