4/10 Fair
Nov 17, 2024
Bad service and overpriced
I called the hotel days in advance to switch the room type (room was mistakenly booked as twin) from twin to king, I was told on the phone the switch had been made. But when I got to the hotel I ended up with a twin (I was traveling alone). Room service (which included beers) was delivered without a bottle opener and there were none in the room, I had to waste time looking for one and ask multiple times for one , by that time the food was cold. Rooms are not soundproof and it's hard to sleep with the noise coming from the other rooms with people getting up at all kinds of time given it's an airport hotel. But beds are very comfy, the food is very good. But everything including the cost of the room itself is way overpriced for what you get. Of course having to walk only a few minutes indoors to go to the airport is convenient.
Alain
Alain, 1-night trip
Verified Hoteles.com guest review