4/10
my stay at Sun City Resort was extremely disappointing. The resort is grossly overpriced, the staff lacks basic customer service skills, and the rooms are in dire need of renovation. I would not recommend this resort to anyone looking for a pleasant and hassle-free stay in Goa.
The check-in process was a nightmare. Despite having a reservation, I was made to wait for almost an hour because the staff needed to confirm the booking with the Expedia team. This unnecessary delay was highly inconvenient and frustrating. Furthermore, I was charged an additional fee at check-in, which was supposedly due to a billing error. I still am unsure if the extra charges were accurate, and the staff provided no clear explanation or resolution to this issue.
Amarjit
Viaje en familia de 1 noche