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Phulay Bay, a Ritz-Carlton Reserve

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Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
The current price is $569
$675 total
includes taxes & fees
May 19 - May 20

Why we love this property

Mountain spa getaway
A full-service spa offers massages, facials, and body treatments. Couples rooms and outdoor treatment areas enhance this mountain retreat.
Luxury mountain hideaway
Marvel at ocean vistas from the rooftop garden or living plant wall. This luxury boutique hotel sits in a national park, with a scenic restaurant.
Culinary paradise
Mediterranean cuisine and seafood grace 5 restaurants at this hotel. Savor ocean views, buffet breakfasts, and private dining with vegan options.

Room options

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Showing 6 of 6 rooms

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Villa, 1 Bedroom, Sea View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 360 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom

  • Garden view
  • 360 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Royal Villa, 1 Bedroom

  • Ocean view
  • 450 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180

What's nearby

  • Tubkaek Beach - 3 min walk - 0.3 km
  • Laem Bong Beach - 2 min drive - 2.7 km
  • Hong Island - 4 min drive - 3.1 km
  • Khlong Muang Beach - 6 min drive - 6.2 km
  • Ao Nang Beach - 20 min drive - 18.4 km

Getting around

  • Krabi Intl. Airport (KBV) - 59 min drive
  • Phuket Intl. Airport (HKT) - 141 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪SEE THE SEA Cafe' - ‬2 min drive
  • ‪ชมตะวัน Beach Club - ‬8 min walk
  • ‪Club Millésime - ‬5 min drive
  • ‪White Lotus Restaurant - ‬5 min drive
  • ‪Mama Kitchen & Moonbar - ‬10 min walk

About this property

Phulay Bay, a Ritz-Carlton Reserve

At Phulay Bay, a Ritz-Carlton Reserve, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll be within a 15-minute drive of Khlong Muang Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mediterranean cuisine, Jampoon Restaurant is one of 5 restaurants and 2 bars/lounges. A free kid's club, a beach bar, and a 24-hour health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's games
  • Toys

What to do

  • On the beach
  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Helicopter/airplane tours
  • Kayaking
  • Sailing
  • Boat tours
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 54 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour health club
  • Adjacent to a golf course
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Raised toilet seat
  • Lever door handles

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Phulay Bay Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jampoon Restaurant - This restaurant specializes in Mediterranean cuisine.
Lae Lay Pavilion - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Open daily.
Sri Trang - This restaurant specializes in Thai cuisine. Open daily.
Dining Beyond - This theme restaurant serves dinner only. Open daily.
Chomtawan - This beachfront bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Leaf Foundation, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: THB 3000.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: THB 44726
  • New Year's Eve (December 31) Gala Dinner per child: THB 22363 (from 9 to 14 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 1413 for adults and THB 707 for children
  • Airport shuttle service is offered for an extra charge of THB 3884 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 4155.0 per night
  • Airport shuttle for children between the ages of 4 and 11 costs THB 3884 (one way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

Does Phulay Bay, a Ritz-Carlton Reserve offer free cancellation for a full refund?

Yes, Phulay Bay, a Ritz-Carlton Reserve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phulay Bay, a Ritz-Carlton Reserve?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Phulay Bay, a Ritz-Carlton Reserve?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Phulay Bay, a Ritz-Carlton Reserve?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Phulay Bay, a Ritz-Carlton Reserve?

Yes, an airport shuttle is available. The charge is THB 3884 per vehicle one-way.

What are the check-in and check-out times at Phulay Bay, a Ritz-Carlton Reserve?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Phulay Bay, a Ritz-Carlton Reserve and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes, helicopter/airplane tours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Phulay Bay, a Ritz-Carlton Reserve also has 2 bars, a 24-hour health club, and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Phulay Bay, a Ritz-Carlton Reserve?

Yes, there are 5 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views.

Does Phulay Bay, a Ritz-Carlton Reserve have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Phulay Bay, a Ritz-Carlton Reserve have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Phulay Bay, a Ritz-Carlton Reserve like?

Phulay Bay, a Ritz-Carlton Reserve is a short 8-minute walk from Tubkaek Beach and 14 minutes' walk from Hong Island.

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Reviews

Phulay Bay, a Ritz-Carlton Reserve Reviews

9.8

Exceptional

9.8

Cleanliness

8.0

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was beautiful, with some villas having a private pool and the main pool featuring a swim-up bar. (3 reviews)
  • The property does not have a beach on site, however, it offers a luxurious resort experience with a pool and other beach-like amenities. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Spa
Recreation
Amenities
Service staff
Room
Trip
View
Islands

Reviews

Verified

10/10 Exceptional

Everything about the experience was wonderful; the staff were super friendly and the room was truly exceptional. It was heartwarming to see smiles everywhere in the hotel, and the staff were more than ready to serve whenever I asked for assistance. A particular highlight of the trip was the excursion to Koh Hong, which was made even better by the great hospitality provided by your team. Thank you for making my Songkran holiday so memorable. I will definitely visit this place again.
woranoot, 1-night trip
Verified

10/10 Exceptional

All excellent. Incredible service
Ainsley, 2-night trip
Verified

10/10 Exceptional

Best hotel we’ve stayed at!

Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.
Daniel, 5-night trip
Verified

10/10 Exceptional

Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
Jonathan, 4-night trip
Verified

10/10 Exceptional

.
MAREK, 3-night trip
Verified

10/10 Exceptional

amazing staff and location. This is a must see for travelers
SAUL, 7-night trip
Verified

10/10 Exceptional

Service and the stuff amazing and the hotel activities is excellent
Noof, 3-night trip
Verified

10/10 Exceptional

The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Sujata, 4-night trip
Verified

10/10 Exceptional

Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.
Deborah, 4-night trip
Verified

10/10 Exceptional

Great Choice

Beautiful campus, top quality dining, great gym.
Jeffrey, 3-night trip
Verified

10/10 Exceptional

Beautiful in every way.
thomas, 5-night trip
Verified

10/10 Exceptional

All around exceptional.
cameron, 1-night trip
Verified

10/10 Exceptional

Best service ever
patricia, 3-night trip
Verified

10/10 Exceptional

Amazing!

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.
Matthew, 3-night trip
Verified

10/10 Exceptional

Best resort in Asia!

An amazing and magical experience for the entire family. ❤️
Christina, 4-night trip
Verified

10/10 Exceptional

This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Shannon, 3-night trip
Verified

10/10 Exceptional

This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
armen, 4-night trip
Verified

10/10 Exceptional

Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
Eric Michael, 3-night trip
Verified

10/10 Exceptional

The best of the best!

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!
Christina, 3-night trip
Verified

10/10 Exceptional

Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Ata, 3-night trip
Verified

10/10 Exceptional

Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Rahul, 2-night trip
Verified

10/10 Exceptional

Hands down best hotel in Krabi and Phuket

Rarely do you call anything Ritz-related value for money, but this place is really unique. And extreme value for money compared to other 5-stars resorts in Krabi. Food is great, service is world class, the spa is amazing and the best options are the cheapest rooms - which are our favorite - and also the smaller beach villas. They have better location and feeling than the more expensive ones.
Magnus, 2-night trip
Verified

10/10 Exceptional

.
Peter, 2-night trip
Verified

10/10 Exceptional

Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Grainne Mary, 9-night trip
Verified

10/10 Exceptional

10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back