The hotel boasts a great location, especially for those without a car. The check-in process was unique, especially during a busy weekend. While the property is older and the room furnishings are somewhat outdated, they remain comfortable. The staff was helpful and offered great advice on what to do in the city. Breakfast options were adequate, featuring bagels, oatmeal, cereal, and beverages. The area is peaceful and very walkable, with easy access to the Prudential Center and public transportation. I appreciated having a kitchenette, but the shower's water temperature was disappointing. Cleaning services are not provided unless scheduled, and the fees for full turnover service felt excessive. Overall, you get what you pay for with this hotel.