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The Artisan Lakeview Hotel

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for The Artisan Lakeview Hotel

Interior entrance - The Artisan Lakeview Hotel (Hanoi)
Coffee service - The Artisan Lakeview Hotel (Hanoi)
Deluxe Room, 1 Double or 2 Twin Beds, City View | In-room dining - The Artisan Lakeview Hotel (Hanoi)
Deluxe Room, 1 Double Bed, Lake View | Lake view - The Artisan Lakeview Hotel (Hanoi)
Deluxe Room, 1 Double or 2 Twin Beds, City View | Down comforters, minibar, in-room safe, desk - The Artisan Lakeview Hotel (Hanoi)
In the heart of Hanoi, The Artisan Lakeview Hotel offers a charming retreat. Enjoy breakfast at the on-site restaurant, Lakeview, or unwind with a drink at the bar. With in-room WiFi and helpful concierge services nearby St Joseph's Cathedral of Hanoi awaits.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Car rentals on site
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed, Lake View

Deluxe Room, 1 Double Bed, Lake View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, desk

Family Room

Highlights

Outdoor play area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds, City View

Deluxe Room, 1 Double or 2 Twin Beds, City View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 Double or 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is $160
$181 total
includes taxes & fees
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About the neighborhood

Map
23B Hang Hanh Street, Hoan Kiem, Hanoi

What's nearby

  • Hang Gai Street - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬3 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

The Artisan Lakeview Hotel

The Artisan Lakeview Hotel offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. For a bite to eat, guests can check out Lakeview, which serves breakfast. Also, St. Joseph's Cathedral of Hanoi and Hanoi Opera House are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Sign language-capable staff
  • Transfer shower
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping (surcharge)
  • In-room safe

Special features

Dining

Lakeview - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 250000 per vehicle (one way)
  • Housekeeping is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Artisan Lakeview
Artisan Lakeview Hanoi
Artisan Lakeview Hotel
Artisan Lakeview Hotel Hanoi
The Artisan Lakeview
The Artisan Lakeview Hotel Hotel
The Artisan Lakeview Hotel Hanoi
The Artisan Lakeview Hotel Hotel Hanoi

Frequently asked questions

Does The Artisan Lakeview Hotel offer free cancellation for a full refund?

Yes, The Artisan Lakeview Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Artisan Lakeview Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Artisan Lakeview Hotel?

Sorry, there's no onsite parking at The Artisan Lakeview Hotel.

Is airport shuttle service offered by The Artisan Lakeview Hotel?

Yes, an airport shuttle is available. The charge is VND 250000 per vehicle one way.

What are the check-in and check-out times at The Artisan Lakeview Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Artisan Lakeview Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near The Artisan Lakeview Hotel?

Yes, there's an onsite restaurant, Lakeview.

What's the area around The Artisan Lakeview Hotel like?

The Artisan Lakeview Hotel is a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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The Artisan Lakeview Hotel Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Lake
Room

Reviews

10/10 Exceptional

Great place to stay in Hanoi You can stay here for a good price and have a very convenient traffic near the lake
Ð?c, 1-night trip

10/10 Exceptional

Good value for money. In a great location.

10/10 Exceptional

Central location, friendly staff, everything is satisfied. Will come back on next vacation
Hannah, 1-night trip

10/10 Exceptional

Perfect Hotel

Perfect location. Very friendly and helpful staff. Nice Hotel. Will be back very soon.
Lim, 8-night trip

8/10 Very good

Located in the middle of old Hanoi which is convenient to most everything you want to do and see. Incredibly inexpensive but clean. You eat in the local restaurants and get the local flavor.
charles, 4-night trip

10/10 Exceptional

Good and economic place in the city center

I stay there for 3 days. Really good location. Cute place and good price for the quality of the rooms and location. The staff was really helpfull and nice with us. I highly recommended.
Alain, 2-night trip

8/10 Very good

Leasure in Hanoï

Excellent location for this hotel. Easy to go visiting around and having breakfast next to the hotel. Staff is kind and nice. Confortable even if it would need renovation. However it was a nice 4 nights stay.
Laurent, 4-night trip

8/10 Very good

Nice situation for this basic hotel. It’s located at 100m from the lake where you can go walking easily. Hotel needs renovation but for the price it’s OK. Staff is very helpfull and nice.
Laurent, 1-night trip

8/10 Very good

Everything great except for the weather

Great location and service, I will stay again but only on the cool months
EDMUNDO, 3-night trip

10/10 Exceptional

Excellent staff

The staff really made the stay excellent. They really went out of their way to make sure your entire vacation was a good one. They also became friends.

10/10 Exceptional

Fantastic location in the heart of the Old Quarter. Mai and Sam bent over backwards to help us in any way possible including ringing other hotels and cars to facilitate our onward journey. Brilliant service, lovely staff. The property is a little tired but this was more than made up by the superb staff.
Gordon, 3-night trip

4/10 Fair

The room was clean but the bet covers and pillows had a terrible smell.
Kanami, 2-night trip

10/10 Exceptional

Set the correct expectations. A one-star hotel. But we had a beautiful lake view and a great experience. Extremely helpful and friendly staff. The elevator was good. It was a winter time stay. They provided a space heater and extra blankets. Very helpful arranging an economical airport taxi. The best location in Hanoi, in my opinion. Many wonderful food and shopping options just outside the hotel door.
David, 3-night trip

2/10 Poor

Basic and tired

Room had a lake view but curtains had holes and was like a backpackers room,very basic,so moved to a room at the front of the building with small balcony, curtains very light and my wife could not get much sleep and noise. So we had to move hotels
Rodney K, 4-night trip

6/10 Good

Tricky to rate this property as it had good and bad elements. The hotel itself was a little run down and they did not have hand soap when requested. However, fantastic location and cute balcony with outlook. The aircon was great and the staff were super lovely and helpful. Transfer to airport was convenient and well priced. Bathroom could do with an upgrade but room was spacious. Mixed feeling about the artisan and value for money.
Aria, 1-night trip

6/10 Good

Hotel bien place, mais propriétaire pas honnête

Le propriétaire de l hôtel n a pas pris en compte notre réservation payée en ligne via hôtels.colm. Il nous a fait payé la chambre une deuxième fois. Après notre voyage nous avons déposé une réclamation pour nous faire rembourser
Claude, 2-night trip

8/10 Very good

Bor man i rum 703 bor man riktigt bra. Bo bara med utsikt emot sjön. Trevligt spartanskt och snäll personal. Det redde upp en del strul de två sista nätterna så som sagt bo i rum 703 så är det lite rough men perfekt läge och häftigt.
Utsikt från sängen
Jonatan, 3-night trip

8/10 Very good

地図の位置が他のホテルになっていて少し違う。 23番地なので実際はもう少し東側で通りの真ん中あたり。 看板が小さく上部にあるのでタクシー運転手が見落として通過した。 西側から来ると看板は木に隠れていて見えず、 通りから中を見ると違うホテルのように見える文字が書いてある。 見つからない時は通りに入って南側の2本目の木の辺りを探す。 洗濯は1kg30000ドンでチェックアウト時に支払い。

4/10 Fair

コロナ後3年半ぶりに利用しました。以前よりホテル前の通りは賑やかになっていましたが、良い雰囲気です。 残念なのは向かい側にあったホテルレストランが無くなっていたこと。２階テラスから通りを見下ろしながら朝食とるのが楽しみだったのですが…。 清掃や設備はまあ、こんなものと思います。
AKIRA, 1-night trip

8/10 Very good

アットホームな感じの宿泊施設です。近隣にはもっとキレイで洒落たホテルもありますが、ホテルは最小限の設備でいい、町歩きを楽しみたいという人には向いていると思います。

10/10 Exceptional

フロントの方々の対応が親切かつ丁寧でよかったです。また、ホアンキエム湖周辺へのアクセスが非常に良いです。フロントの方々は、英語、ベトナム語に対応します。雑談に1時間ほど付き合っていただきました。
Kaito, 4-night trip

6/10 Good

De ansatte var super søde og snaksaglige, men hotellet var ikke 3 stjerner værd. Dørene ud til lukkede ikke tæt, wifi virkede kun fra døren og lagenet var beskidt. Hotellet er fint, men slet ikke mere
Jens Fønss, 2-night trip

4/10 Fair

異音がうるさい

部屋にいる間中、夜中も昼もずーっとコンコン音が鳴っていた。なんの音かは分からないのですが居心地が悪かった。部屋はレイクビューでホアンキエム湖が見える部屋で、あの音さえ無ければもっと良い評価だったのですが‥あと朝早い出発だったので、5時にロビーに降りると夜勤スタッフ？が1人寝ていて、外から鍵がかかっている為出られない状態に‥鍵かけたスタッフは所用で10分程出かけているとの事‥結果20分後に戻って来たので列車の時間に遅れそうだからバイクで送らせました。歩かなくて済んだので結果オーライでしたが、乗り遅れていたと思うとゾッとします。もう泊まることはないと思います。
レイクビュー
レイクビューの部屋。最上階でしたがエレベーターは6階までなので階段で7階へ
hideyuki, 1-night trip

8/10 Very good

旧市街観光には便利だと思います。特に土日は歩行者天国になり、周辺はすごく盛り上がっていました！写真撮影が好きな人にもおすすめなエリアです。
Keisuke, 1-night trip

8/10 Very good

かなり満足、シャワーだけが残念

このホテルはホアンキエム湖と旧市街からほど近く、セント・ジョセフ教会も徒歩圏で、かといって目の前の通りは狭いので車通りはそれほどでもなく、街歩きが目的だった私達には最適な立地した。 また、バルコニーから階下の喧騒を眺めたいと思っていたものの7階の部屋に通されたのでその願いは叶いませんでしたが、その分開放的な景色でした。部屋の広さは必要にして十分で清潔に保たれています。ただし廊下は狭く薄暗いです。シャワーの水量は浴びられるギリギリしかありませんでした。これは部屋の階数にもよるのかもしれません。 朝食は向かいの建物の2Fにある系列のレストラン（とはいえ利用者＝宿泊客しかいないっぽい）で取れます。こちらにもバルコニー席があり、部屋では叶わなかった階下の喧騒を眺めながら朝食を楽しみました。ブッフェの品数は多くなく味もそれなりてすが、値段を考えたら十分なレベルです。 スタッフは皆フレンドリーで、日本語は挨拶だけですが英語は話せました。特に緑の服を着たボーイさんがとても親切でした。滞在期間中、他の日本人客はいなかったと思います。 今回初めてのハノイで、目的としていた街歩きがとても楽しかったので、シャワーの水量さえ改善してくれればこのホテルでリピートしたいと思っています。
Isao, 2-night trip