In the heart of Ponsonby, Quest Ponsonby offers a stylish retreat with helpful staff. Connect to WiFi, enjoy convenient luggage storage and dry cleaning services.
Queen Street Shopping District - 13 min walk - 1.1 km
University of Auckland - 16 min walk - 1.4 km
Sky Tower - 3 min drive - 2.6 km
SkyCity Casino - 3 min drive - 2.6 km
Getting around
Auckland Intl. Airport (AKL) - 25 min drive
Auckland Remuera Station - 5 min drive
Auckland Grafton Station - 26 min walk
Auckland Kingsland Station - 28 min walk
Daldy Street Tram Stop - 23 min walk
Gaunt Street Tram Stop - 24 min walk
Jellicoe Street Tram Stop - 27 min walk
Restaurants
Bodega Deli & Bistro - 1 min walk
ThirtyNine Cafe - 2 min walk
Daphnes - 3 min walk
Daily Bread - 2 min walk
Burgerfuel Ponsonby - 3 min walk
About this property
Quest Ponsonby
When you stay at Quest Ponsonby, you'll be just a 5-minute drive from Eden Park and SkyCity Casino. This luxurious hotel is also just a 5-minute drive from Sky Tower and Princes Wharf. Fellow travelers love the helpful staff.
At a glance
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Hotel size
38 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Secured covered onsite self parking (NZD 30.00 per day; includes in/out privileges)
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Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Traveling with children
Children stay free (see details)
Services
Dry cleaning/laundry services
Luggage storage
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Children & extra beds
Cribs/infant beds are available for NZD 20.0 per day
Rollaway beds are available for NZD 35 per day
Parking
Covered self parking costs NZD 30.00 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland
Frequently asked questions
Does Quest Ponsonby offer free cancellation for a full refund?
Yes, Quest Ponsonby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Ponsonby?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Ponsonby?
Yes. Self parking costs NZD 30.00 per day.
What are the check-in and check-out times at Quest Ponsonby?
Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an onsite casino at Quest Ponsonby?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min drive) is nearby.
What's the area around Quest Ponsonby like?
Quest Ponsonby is a short 14-minute walk from Queen Street Shopping District and 19 minutes' walk from University of Auckland.
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Reviews
Quest Ponsonby Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
8.0
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
Secure parking was available and a convenient location was offered. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Towns
Trip
Parking
Shower
Apartment
Elevator
Ratings
Reviews
Verified
8/10 Very good
Apr 5, 2026
This is a great location.
S L
S L, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Ditty at the front desk was great, very friendly and helpful. Jay was also helpful.
John
John, 3-night trip
Verified
8/10 Very good
Dec 30, 2025
Staff were friendly
Chris
Chris, 1-night trip
Verified
8/10 Very good
Feb 1, 2026
Nice Room. Staff helpful and Courteous. Great king bed and pillows. Well made.
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Room had a few issues, tile was broken near shower and soap dispenser needed replacing, minor issues. Over all great hotel and great staff.
John
John, 5-night trip
Verified
6/10 Good
Dec 8, 2025
Great location. It’s just that the room I had had a window that looked out on a wall.
Craig
Craig, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Great comfortable place to stay.
Samara
Samara, 1-night trip
Verified
8/10 Very good
Jul 21, 2025
It was great location to CBD and motorway plus onsite parking.
Tai
Tai, 1-night trip
Verified
6/10 Good
Dec 15, 2025
Area is great! Lots of restaurant choices. Grocery store around the corner. Staff is fun. Rooms could use a refresh (tiles loose on bathroom floor)
Caroline
Caroline, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Great location with numerous dining and shopping options nearby.
Shane
Shane, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Great comfortable stay
Mike
Mike, 3-night trip
Verified
10/10 Exceptional
Nov 15, 2024
Enjoyable stay - convenient location
Sharon
Sharon, 3-night trip
Verified
8/10 Very good
Feb 9, 2025
great location and will definitely be back
Elizabeth
Elizabeth, 3-night trip
Verified
10/10 Exceptional
Feb 27, 2025
Great location. Comfy, great stay
Amy
Amy, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2025
Great location
Shana
Shana, 1-night trip
Verified
8/10 Very good
Aug 27, 2025
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Conrad
Conrad, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Conrad
Conrad, 1-night trip
Verified
8/10 Very good
Aug 27, 2025
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Conrad
Conrad, 6-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Excellent location and facilities
Kelvin
Kelvin, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Awesome stay!
Great location, spacious, modern, all facilities.
Candice
Candice, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2024
Great stay, easy check in and nice clean room
Bradley
Bradley, 2-night trip
Verified
10/10 Exceptional
Mar 5, 2025
Great property and great stay as always. Convenient location with parking available. Will continue to stay here, recommend