This, by far, was the worst experience ever. I was given a key to an already occupied room and walked in on a couple who was not decent. Thankfully they were completely as in shock as I was and not armed.
Rooms were horrible, management staff seemed to be on something and couldn’t stop grinding her teeth… tried to get a refund they said no… reached out to Hotels.com for help and they also declined refund. Sooooo I paid $150 bucks to drive to a location to where management was rude, gave me keys to an already occupied room and then when I walked in on a couple partaking in extra curricular activities, they tried to give me a room of lesser value. I hate that I had to rate this place with one star just to get to this spot to be able to write a review. Shame on you hotel.com for not making it right and I strongly encourage everyone to steer clear of Terimore!!!! No security, staff hands random keys at will and then when you try to get help.. nothing. ZERO STARS!