4/10 Aceptable
11 de septiembre de 2015
Poor Customer Service
I was very disappointed with my stay at this facility. I arrived at the hotel around 7 pm for check-in. The front office personnel had gone home for the day so the security handed me an envelope with my name and key. There was no additional information provided about hotel facilities or amenities. After my lack luster check in, I went to the restaurant for a quick bite to eat. The hamburger I ordered tasted spoiled. My room had a persistent foul odor and my ceiling fan did not work. At the time of check out, the clerk made me wait while he completed a personal call on his cell phone, and did not end the call until I placed the key on the counter and began to walk away.
Daryl
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