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Holiday Inn Express Surprise by IHG

2.5 star property
Surprise hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Holiday Inn Express Surprise by IHG

Enjoy a delicious buffet with a variety of dishes, including cheese omelets and sausages, served with utensils.
Relax in our inviting lobby with a fireplace, comfortable seating, and dining area.
Stunning hotel facade with a symmetrical design and beautifully manicured grounds.
Enter a stylish hotel with a glass door and seating area featuring a chair and table.
Relax by the pool surrounded by lounge chairs and shaded by umbrellas.
At Holiday Inn Express Surprise, an IHG Hotel, fuel up for the day with a breakfast buffet. Unwind in the spa tub or soak up some sun by the outdoor pool with comfortable loungers. With free WiFi and concierge services, this hotel is a perfect blend of relaxation and convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Gym
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $101
$116 total
includes taxes & fees
Aug 14 - Aug 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Two single beds with wooden headboards and white bedding, a desk, chair, flat-screen TV, and window with sheer curtain.

Standard Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with wooden headboards and white bedding, a desk, chair, flat-screen TV, and window with sheer curtain.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(76 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Cozy retreat with a neatly made bed, compact kitchenette, and comfortable seating area.

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(69 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub (Mobility)

Two single beds with white linens, a nightstand, and ample storage options create a functional and inviting space.

Standard Room, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Cozy retreat with a neatly made bed, compact kitchenette, and comfortable seating area.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and desk area.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Sofa bed - king
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix-Surprise

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 1,004 reviews
The price is $83
$95 total
includes taxes & fees
Aug 30 - Aug 31
Hampton Inn & Suites Phoenix-Surprise
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About the neighborhood

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 8 min walk - 0.8 km
  • Banner Del E Webb Medical Center - 4 min drive - 3.0 km
  • Luke Air Force Base - 15 min drive - 15.4 km
  • Westgate Entertainment District - 20 min drive - 22.5 km
  • State Farm Stadium - 20 min drive - 23.3 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 35 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Holiday Inn Express Surprise by IHG

When you stay at Holiday Inn Express Surprise by IHG, you'll be within a 15-minute drive of Peoria Sports Complex. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 115 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Express Surprise by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Surprise by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Surprise by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10 PM.

Are pets allowed at Holiday Inn Express Surprise by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Surprise by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express Surprise by IHG?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Holiday Inn Express Surprise by IHG and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Holiday Inn Express Surprise by IHG also has a 24-hour fitness center.

What's the area around Holiday Inn Express Surprise by IHG like?

Holiday Inn Express Surprise by IHG is a short 8-minute walk from Surprise Stadium and 14 minutes' walk from Surprise Tennis Center. Travelers say that the hotel is in a great location.

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Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Amenities
Shower
Family friendly
Bathroom
Children

What guests liked

  • Breakfast was consistently great with many options and hot and delicious. (62 reviews)
  • The property is conveniently located near various restaurants and dining options, including a highly-recommended on-site restaurant. (7 reviews)
  • The pool was heated, clean, and fully stocked with clean towels, making it a great amenity for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very nice hotel, and great breakfast.
Barbara, 1-night trip

10/10 Excellent

Great staff, super clean. Loved the breakfast
Arthur, 1-night trip

10/10 Excellent

Great staff. Nice stay
nicole, 1-night trip

10/10 Excellent

It was ver clean and great to stay at!
Terea, 3-night trip

8/10 Good

Location for baseball events is great .
Ana Flavia, 5-night trip

10/10 Excellent

Hotel was nice and accommodating, the continental breakfast was also good.
Cesar, 2-night trip

10/10 Excellent

Love this hotel
Stephanie, 2-night trip

10/10 Excellent

It was nice and quiet plus the rooms were very clean. The front desk staff were helpful and polite. Great stay all around.
Candice, 4-night trip

10/10 Excellent

Very clean Great breakfast Clean Friendly staff
Jamie, 4-night trip

10/10 Excellent

The property was very clean! The staff was very friendly.
Eric, 2-night trip

10/10 Excellent

Very helpful staff hotel it’s very clean rooms very kept really nice and clean great location very accessible to restaurants and shopping.
Gilberto, 3-night trip

10/10 Excellent

Friendly staff, clean place
Allison, 2-night trip

10/10 Excellent

Great location
Robert, 1-night trip

10/10 Excellent

Very friendly, clean rooms with very comfortable beds and heated pool
Shirley, 1-night trip

10/10 Excellent

Excellent breakfast included. Friendly staff.
Mary, 2-night trip

10/10 Excellent

The rooms are updated and very clean.
Michelle, 1-night trip

8/10 Good

Great property to stay at. It was very clean, and all staff were so nice. Definitely will stay there again!!! Thanks for a great stay.
Jannette, 3-night trip

10/10 Excellent

Great place helpful staff
Michael, 2-night trip

10/10 Excellent

Staff friendly and parking and check in was easy
Allison, 3-night trip

10/10 Excellent

Clean and quiet
ERNEST, 3-night trip

10/10 Excellent

Great property for staycation
Adriana, 1-night trip

10/10 Excellent

Great location for son’s summer baseball schedule.
Susan, 1-night trip

10/10 Excellent

Great place to stay for convenience to Spring Training.
Tony, 7-night trip

10/10 Excellent

One of the best stays i had at a hotel....the breakfast with turkey sausage on buffet was nice especially for people like myself that dont eat pork
Marlin, 2-night trip

10/10 Excellent

I had a great stay at the hotel. The front desk was always helpful, the hotel was clean and updated, the pool area was nice, and the breakfast area was well-stocked. Great experience and I'd stay here again.