I don't want to knock them down too low, because some of this was preventable if I had asked for more information, but I do want to let you know why I was frustrated during my stay. Pros: We didn't make it before the office closed, but they were proactive sending a text with all the needed access codes. Everything was clean. Frustrations: 1. The heater was set to 76, but I didn't realize I had to actually turn it on. I FROZE with just the thin blanket and had to figure out how to get the heater going in the middle of the night. 2. I assumed that a camping trailer would have a rudimentary kitchen with a two-burner stove. I planned to make rice for dinner at the trailer during my stay, but couldn't do so without a hot plate of some sort. If I had known, I would have brought my camp stove and used it at the picnic table. The bathroom was very spacious, and they may have cut essentials out of the kitchen for it. Given that there are separate shower facilities but no communal kitchen, this seems like the wrong choice for the space available in the trailer. 3. The GFCI outlets in the kitchen didn't work, but I didn't realize that when I went to bed. Because of this, my phone (with my wake-up alarm) died overnight and we woke up late for the event we were attending.