The staff are the ones who make this place work, always friendly, helpful & smiling. Nothing is too much trouble. We stayed in a second floor room with separate bedroom & kitchen area. Nice balcony. Lovely comfy bed, slept very well. The whole place is very clean. Has a nice pool with the usual loungers & bar. Air conditioning worked well in the room. Maid service (lovely ladies) every day if needed. Food is good, not a huge choice but I find that better, less wastage also you have the option to eat out locally, lots of cafe & restaurants to suit every budget. There are three hotel cats but they generally ignore everyone, good for pest control I find. The only thing that lets this hotel down a bit is the actual building, I am used to the different building standards in various countries but do feel the Forum group could do with investing here, having everything else excellent is damaged by the state of the building, a decent revamp by owners & this would be an absolute haven. Again the staff are the best.