We stayed as a family for 5 nights. Our stay has exceeded our expectations. The staff are all very professional and friendly. They’ve given us an experience that we haven’t had in other hotels. Only hotel who touched base with us upon booking and the week before our travel to find out if there’s a special occasion we’re celebrating. We’ve never really celebrated our wedding anniversary as it’s usually ‘packaged’ as part of our travel in the holiday season. However, staff asked if there’s anything we’re celebrating. As such, we have indicated that it is also our wedding anniversary. Oh boy, did they surprise and spoilt us! We arrived on a strewn rose petals room, fruits and treats. Also were treated with wine, macarons, rose and teddy souvenirs in the other days. Very special stay indeed. Special thanks to the butler team for making our stay a memorable one. Special mention to Penny, Syikin, Durai and San. Breakfast buffet has sufficient options that cater to varying preferences and dietary requirements - staff were very friendly and engaging always asking if everything is OK. Special mention to Darwin, Jonnel and Kamal. Gym has enough equipment for a reasonable workout with access to a body fat scanner which is a bonus. Pool is also of good size which the kids enjoyed. Overall, facilities and amenities of the hotel are well maintained. It’s also close to shops and steps away from Orchard Road.
Highly recommended! Thanks again St Regis Singapore for a wonderful stay.