Overall a decent stay, but a few things that made me wonder about choosing a different place next year for our annual visit to The Hill. We have stayed here before.
The best things:
The workers in the dining area where breakfast and snack/drinks are served were phenomenally friendly & attentive, even with all of the chaos going on!
The room is well-appointed with mini-fridge, microwave, and coffeemaker, and clean.
Proximity very close to where we want to be for the annual Italian heritage weekend.
Issues:
Requested a blanket the first night, was told it would arrive within 30 minutes. After over 30 minutes, called back, and a different person who was handling customer service was a little bit cranky sounding as he relayed that he had no idea when it might arrive, and that we could come down to get it. As we were exhausted & already in pajamas, I declined, said we would deal with it, and that I hoped it might arrive for the 2nd night of our stay. It never arrived.
Also, mental note that the breakfast, snack/drink amenity needs to be remembered like being at a cruise ship buffet, but with less buffers for shrill children screams. It's quite chaotic. The food is ok. My hubby did say that if we were staying much longer, he would want to venture out for something else-- but having spent a little more than maybe necessary for these amenities, well- I'd rather not.
So, not horrible, but not my favorite experience.