In the heart of Warsaw's Old Town, Jess Hotel & Spa Warsaw Old Town offers a tranquil retreat. Savor breakfast at NEM ASIAN FUSION or indulge in a rejuvenating Thai massage and sauna experience. Connect with free WiFi, explore nearby Royal Castle or unwind with a drink at the bar.
When you stay at Jess Hotel & Spa Warsaw Old Town, you'll be in a great location, within just a 10-minute walk of University of Warsaw and Old Town Square. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at NEM ASIAN FUSION, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a steam room. Fellow travelers say great things about the helpful staff and breakfast. Public transportation is just a short walk: Nowy Świat-Uniwersytet Station is 12 minutes and Królewska 05 Tram Stop is 13 minutes.
At a glance
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Hotel size
58 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
49-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Chef
Kitchenette
More
Daily housekeeping
Special features
Spa
Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Dining
NEM ASIAN FUSION - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw
Frequently asked questions
Does Jess Hotel & Spa Warsaw Old Town offer free cancellation for a full refund?
Yes, Jess Hotel & Spa Warsaw Old Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jess Hotel & Spa Warsaw Old Town?
Sorry, pets aren't allowed.
Is parking offered on site at Jess Hotel & Spa Warsaw Old Town?
Sorry, there's no onsite parking at Jess Hotel & Spa Warsaw Old Town.
What are the check-in and check-out times at Jess Hotel & Spa Warsaw Old Town?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Jess Hotel & Spa Warsaw Old Town?
No, this hotel doesn't have a casino, but Royal Casino Grand (5-min drive) is nearby.
What is there to do at Jess Hotel & Spa Warsaw Old Town and nearby?
Jess Hotel & Spa Warsaw Old Town has a spa and a steam room.
Are there restaurants at or near Jess Hotel & Spa Warsaw Old Town?
Yes, NEM ASIAN FUSION offers Fusion cuisine.
Does Jess Hotel & Spa Warsaw Old Town have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room.
What's the area around Jess Hotel & Spa Warsaw Old Town like?
Jess Hotel & Spa Warsaw Old Town is in Centrum, a short 7-minute walk from Old Town Market Place and 8 minutes' walk from Old Town Square. Travelers say that the hotel is in a great location.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Amenities
8.4
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a good variety of food options. (24 reviews)
The spa area was a lovely way to unwind with great massages and relaxing facilities. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Breakfast
Service staff
Old town
Spa
Restaurant
Bed
Air conditioning
Massage
Reviews
Verified
10/10 Exceptional
May 19, 2026
Is in a wonderful location, right next to Old Town Warsaw. The Spa is great, and I got a wonderful massage. Will definitely stay here again on my next visit to Warsaw!
Peter
Peter, 1-night trip
Verified
4/10 Fair
Mar 26, 2026
Excellent location | Superb breakfast | Nice spa
Elvis
Elvis, 3-night trip
Verified
8/10 Very good
Jan 27, 2026
Excellent location, expensive breakfast
Silvana
Silvana, 1-night trip
Verified
8/10 Very good
Sep 21, 2025
Great location.
Lesha
Lesha, 3-night trip
Verified
8/10 Very good
Oct 12, 2025
Well located hotel
Hotel itself is small and a little dated in areas, rooms were quite small to move around due to size but clean and comfortable.
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Great location. Great hotel!
Wilfrid
Wilfrid, 3-night trip
Verified
6/10 Good
Oct 1, 2025
Amazing location in Old Town
The hotel is in the heart of Old Town by sites, restaurants and shopping. There was a good variety of food for breakfast. The hotel itself is very basic/no frills.
Brenda
Brenda, 4-night trip
Verified
10/10 Exceptional
Oct 1, 2025
very good location, helpful staff.
room was quite small
nikolay
nikolay, 4-night trip
Verified
10/10 Exceptional
Jul 3, 2025
The location of the property was excellent for a short stay in Warsaw Old Town
Charlotte
Charlotte, 2-night trip
Verified
8/10 Very good
Jan 12, 2026
Our apartment was quite charming with high ceilings and architectural details. It was a 2bedroom, 2 bath, advertised for 9 people. It was very comfortable for 5, but I think it’d be tight for 9.
The staff was very accommodating to our requests and friendly, but in some areas cleaning was a bit superficial. There was some mold in the shower and dust bunnies around the moulding and found trash on the one side of the bed.
The location was extremely convenient. And despite the central location, it was quite quiet.
Desma
Desma, 3-night trip
Verified
8/10 Very good
Sep 9, 2025
Great for a base hotel in the old town but needs an update, breakfast nice which is in the Asian restaurant next door
Phil
Phil, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Walking distance to old town. Small but comfortable rooms. Really great breakfast
Guri
Guri, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Highly recommend this hotel! Clean room and pleasant staff. The best location between Old City and center of Warsaw.
Oksana
Oksana, 1-night trip
Verified
8/10 Very good
Aug 24, 2024
Great hotel and amazing location.
Anita
Anita, 6-night trip
Verified
8/10 Very good
Sep 25, 2025
First, the good: clean room, perfect location in Old Town, nice staff, legendary breakfast. The bad: small room, broken-down elevator (hope you don't mind stairs!), and jacuzzi often closed for service. Would stay here again, though, especially for the location and the breakfast!
Jeremy
Jeremy, 3-night trip
Verified
8/10 Very good
Jun 20, 2025
Great location! Overall comfortable and clean room, nice clean bathroom.
Nathalie
Nathalie, 2-night trip
Verified
10/10 Exceptional
Aug 8, 2024
Wonderful place to stay with the family. The breakfast was excellent as well.
Jordan
Jordan, 2-night trip
Verified
8/10 Very good
Dec 13, 2024
The hotel clean and in a perfect location
Jac
Jac, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2024
Excellent room and location
Huge room for entire family, excellent breakfast, great location in the old city
kfir
kfir, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Hotel was charming, clean and quaint. Hotel stuff was welcoming and friendly.
Location was ideal for getting there by a bus from the airport and then to the central train station. Everything wonderfully within walking distance -old town, restaurants etc.
Anna
Anna, 2-night trip
Verified
8/10 Very good
Dec 12, 2024
Excellent location! Perfect for a couple of nights stay.
Nicole
Nicole, 3-night trip
Verified
8/10 Very good
Sep 5, 2025
Great location
So this was a great location, so close to Old Town in Warsaw. It was so small, we could barely move around. Everything was clean in the room, but the hallways could use a makeover. We only stayed 2 nights.
William
William, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2025
This hotel is on a brilliant occasion and the staff were excellent. Room is very clean and facilities are perfect for my stay. Very easy to get to the old town from here and I would absolutely come back.
Ken
Ken, 2-night trip
Verified
8/10 Very good
Jun 2, 2025
Really close to the old town
Alejandro
Alejandro, 2-night trip
Verified
10/10 Exceptional
Jul 4, 2025
Very good location. Great breakfast. Family room was nice, but A/C was not working optimally.