We really enjoyed our stay. The room and bathroom were a decent size, free water every day, the hot breakfast items cooked to order is always good, cava at breakfast if you want it, it's in a good location for food, bars and the airport bus, we wanted another pillow which was provided, the hotel has a nice interior (loads of art on the walls etc) and ambience and ppl were helpful and friendly.
One of the lifts was intermittently broken ( these things happen) when we were there and while I wouldn't say it was noisy outside it wasn't absolute silence at night either (though I'd say you'll almost never get that in a city at night tbh.)
I wouldn't say it was a particularly great value stay either though. It isn't bad, it's just what you should expect: It's a 4* hotel, and it costs a 4* hotel price in Majorca, You're not getting a bargain you're just paying a fair price for a nice hotel.
If I was going to Palma again and wanted a four star hotel I'd almost certainly stay here.