DoubleTree by Hilton Hotel Bristol South - Cadbury House

We had an amazing time, the location was exceptional. The room was comfortable despite noise in the corridor outside my room at 2:00 am each night except Sunday night. There was also noise outside our window every night till early hours of the morning. Mature Lady in the breakfast area was very welcoming an warm. Reception staff were also friendly. The ambiance of the hotel was great. We will return!!!

Staff was very friendly and food was delicious

This is a lovely hotel. The food in the Sports Club was very nice, especially the smoothies, and reasonably priced. The food in the hotel main restaurant is very limited, especially the vegetarian options - only 3 choices and all containing mushrooms. Not great if you don’t like mushrooms. Breakfast at £15 per head is incredibly expensive, but it was nice. The grounds are lovely.

I stayed at this hotel about 4 years ago and it was great however this time we were disappointed. There was a disgusting smell outside of our room that was like vomit, our 4 year old gagged and was crying it was that bad. We politely told reception who said they would ask housekeeping to have a look - we were told it was a paint smell but there was no apology or effort to change our room. Our room was also right next door to the restaurant door so we could hear the door banging until late and it was very noisy. The tea and coffee tray in the room was very dirty. The room was supposed to be a deluxe family room but it was far from deluxe. The stair carpets are tired and stained. We ate in the Clubhouse restaurant which was great - good food, great service and a lovely atmosphere. The breakfast staff were also really friendly. On check out I was asked if we had a good stay and I explained about the smell but again no apology.

Really nice place but to get to our room was a nightmare