Hilton Garden Inn West Monroe

We were only in town for one night and this hotel is really nice. The indoor pool was clean and mosquito free because it was indoors, that's important in Louisiana! This hotel is actually an exit away from "restaurant row" which was nice because it's very congested in that are. I would stay here again.

I was very disappointed due to the fact my room wasn't ready at check- in time. Also the manager said he would give me a discounted rate of the room and they still gave me the full price. Im very disappointed the way he staff handled the situation.

Immediately next to the Expo Center. Outside smelled a little bit like manure.

We arrived to west Monroe around noon that day. Went ahead and went to the hotel to check and see if the room was ready since we had been on the road so long. My husband went to the front desk to see about it. They advised us that a football team was staying there and hadn't checked in yet. To come back later between 3 and 4 for check in and our room may be ready by then. We went back at 3 since that was the original check in time and the football team was still there but was just checking out. The line for check in was busy as other visitors was trying to get their rooms at the time too. We get to our room and the smell of cigarette smoke was strong and it clearly states no smoking. Other visitors was complaining About this same issue too. The indoor pool is very small. They wanted to charge $10.95 per person for breakfast. For the price we paid for this room you would have thought it would have been more upscale. But it wasn't. The stay was quiet there wasn't a lot of outside noise. The shower curtain was moldy and their was hair in the bathtub. We decided we wouldn't be returning to this hotel.

Only complaint was that I put do not disturb sign on door and housekeeper knocked on door anyway 2 hours prior to checkout.