I will never stay here again. The 12th floor looks like an abandoned hotel, with broken ceilings and large puddles from what i assume was a bad leak from the ceilings. It looks like dirty ponds in different areas. The entire hotel smelled and the stench was even worse on the 12th floor, where, despite all i described, we still had a room. The room itself was another issue. Peeling paint. Missing dishes, cups, silverware. But, we noticed that the missing items were labeled. We ensured that we didnt get blamed for those going missing. As most of the stuff was gone/broken before we got there. One room was missing a bed. The living rooms pull out sofa was a weird, non usable "futon" there is NO staff to talk to so having things made right for us, never happened.