The room and pools were good. Tonic bar was good but their food and graze dinners were terrible. I ordered fish and chips and fish was literally half cooked, requested nachos for replacement and it came out burnt so much l couldn't even chip the chips in the bottom off the paper. Husband watched the chef bring out baked beans at breakfast went immediatly over to get them and they were cold, not cool, cold. Bought a hotdog at The Shack and it too was cold. Food outlets closed very early, even on Fri & Sat nights and NYE. Waited approx 50mins at Salties one lunch time and we were not the only ones, Mgr spoke with us and apologised, but at least meals were edible. Astronomical ferry prices restrict how much you will use them and have very limited activities on the island, sth side of island was like a ghost town. Place needs a very good scrub, very dirty. Air conditioner in room was noisy and kept us awake most nights and exhaust fan in bathroom did not work. Would not stay again, left 1 night early to stay elsewhere, even though we had paid at Daydream, just to get away. No information in room for how to contact reception or room service. TV very faulty. Paying for jetski's is fine but to hit ppl up for photos, taken on instructors phone is ridiculous, little things count - make 1 complimentary. If someone complains about a meal being undercooked - refund it, it could have killed us! Most of the staff were friendly, but some rude. Very very underwhelming experience.