Does Bay Harbor Suites offer free cancellation for a full refund?

Yes, Bay Harbor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bay Harbor Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Bay Harbor Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Bay Harbor Suites?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Bay Harbor Suites and nearby?

Bay Harbor Suites has an outdoor pool and a garden.

Does Bay Harbor Suites have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a toaster, and cookware.

Does Bay Harbor Suites have any outdoor private spaces?

Yes, each apartment features a patio and a yard.

What's the area around Bay Harbor Suites like?

Bay Harbor Suites is a short 16-minute walk from Surfside Beach and 14 minutes' walk from Bal Harbour Shops.

Bay Harbor Suites, Miami: Hotel Reviews, Rooms & Prices

2/10 Poor

Jul 26, 2025

Property needs upgrading

Eliane, 3-night trip

10/10 Exceptional

Feb 27, 2025

Nice place

Pablo, 3-night trip

10/10 Exceptional

Dec 18, 2024

Is very close to the beach and a nice area

Vinícius, 3-night trip

2/10 Poor

Jun 11, 2025

This is a horrible hotel. The first time since booking my 100 room nights a year that I will request a refund from Hotels.com horrible place

lily, 2-night trip

10/10 Exceptional

May 3, 2024

Great overall stay.

Jeremy, 7-night trip

8/10 Very good

Sep 29, 2023

nice place , would stay again

Took a minute to find it, nice place. We where working in Miami for a couple days, worked out well

Jason, 2-night trip

10/10 Exceptional

Feb 13, 2024

Great for families!

The property was clean, beds were comfortable! Easy entry and check in. East parking.

Rosana, 3-night trip

10/10 Exceptional

Apr 21, 2024

I loved this apartment! Very clean, comfortable and modern, and it has everything you may need. The location is perfect, you can walk to the beach and Bal Harbor shops. Staff was very friendly and we could check in earlier.

Paula, 7-night trip

4/10 Fair

Jan 3, 2025

The property is in a bad condition.

ELIEL, 4-night trip

6/10 Good

Dec 16, 2024

No hot water. Mouse.

Griffin, 5-night trip

8/10 Very good

Mar 4, 2024

Small rooms

??????, 5-night trip

8/10 Very good

Dec 30, 2022

Not bad place

Place was okay. Little from between building was shining into bedroom. Also bathroom was ok however no soap dish in shower

4-night trip

4/10 Fair

Dec 1, 2024

Location of this property is great but don’t recommend if you are a light sleeper. Spent 3 nights unable to sleep due to the upstairs neighbors running around from 2am to 8am. There’s also no curtains in the rooms to block out the light. Also want mention that the state of the apartment is not great. Floors are all cracked and coming up. The bed in the master bedroom squeaks every time you move.

stephanie, 3-night trip

2/10 Poor

May 22, 2024

be aware fake pictures online place looks nothng like that in real life FRAUD

elina, 3-night trip

2/10 Poor

Feb 29, 2024

Horrible!! Run down place and really not recommended! The pictures are way nicer than real life Had a hard time checking in, and couldn’t reach owner.

4/10 Fair

Sep 1, 2024

I have find and see personotly scorpion in my near to garbage place due to many full garbage containers. I was very very scary. Very bad expérience. And pictures on web are not as reality kitchen équipement are very condition and insuffisante.

ali, 6-night trip

4/10 Fair

Apr 7, 2023

Apartment was not clean smelt like cigarettes when we turned the AC on and shower had mold and main bedroom was hot.Towels were dirty so did not use them.Dryer in a terrible condition.

6/10 Good

Oct 9, 2023

I liked the space and overall layout of the 2 bedroom unit but the towel bar in the bathroom had to be fixed during my stay by maintenance because the right side of the towel bar was loose and was coming out of the wall. The unit only had a TV in the living room, not in the bedrooms. The sliding door to the shower was a little difficult to slide on the last night of our 4-night stay. Also the stove top in the unit didn't appear to work when I tried to use it to cook something in a skillet.

Sophia, 4-night trip

2/10 Poor

Feb 25, 2025

Never Again

This property was not even close to satisfactory. The first thing we saw once we finally found the entrance to the property was considerable damage to the front door of our "suite." The fact that the front door had a hole knocked through it, right next to the deadbolt, and the door jamb itself showed clear evidence of someone recently forcing it open, made it so that my family did not feel safe at all at this property. The door itself was a hollow-core interior door...fine if it's in the interior, but this was the front door to the whole "suite." At a minimum, a room that I book through Hotels.com should meet a reasonable expectation of safety and security. I did not book this off of someone's CraigsList ad, I used a reputable website, so finding this was very disheartening. I did not even stay for one night. I had to make a duplicate last-minute reservation at one of the only few options with a vacancy: a single-room hotel downtown. We didn't even unload the car... just tried to get in touch with the property management. The property owners were incommunicado, so I had to raise this issue directly with Hotels.com... and I did not get any sort of acceptable resolution, just repeated delays while Hotels.com tried to contact the property. Eventually, we were told we would NOT be getting any sort of refund. Never again. We took plenty additional photos showing the true condition of the interior, but I only attached those that show the condition of what was mentioned above.

John, 7-night trip

4/10 Fair

Aug 4, 2025

Shower wasn’t clean we had to buy bathroom mats and it was infested with ants

Jada, 7-night trip

6/10 Good

Jul 21, 2025

Clean and lovely room. Kitchen was very well-equipped, but none of the outlets in the kitchen worked, so we couldn’t use the microwave, coffee maker, or even the kitchen light. The oven smoked and set off the fire alarm every time we tried to use it. Property manager was unresponsive. We were not given any info on check-in and had to call multiple times before receiving a response, which came after our check-in time. Overall a nice place to stay, although it could use some work.

Annika Aliah, 6-night trip

8/10 Very good

Jul 9, 2025

Lovely Space, Just Needs a Bit More Care

We recently stayed at this apartment and really appreciated several great features — the pool was a big plus, the space is generous, and the private parking was super convenient. The apartment itself is nicely decorated and has a lot of potential. That said, there are a few areas that could use improvement to make the stay more comfortable. When we walked in, there was a strong smell of humidity/mold, and signs of dampness were visible on the walls. The bedroom floors felt quite sticky, so we didn’t feel comfortable walking barefoot. Cleaning supplies were very limited — there was no mop, which would be especially helpful in a home with a pool since water often gets tracked inside. Only two rolls of toilet paper and paper towels were provided, and the dishes and kitchenware had a strong odor that made them difficult to use without first washing them. We also noticed hair on the shower walls and trash under the beds, which made the space feel less clean than expected. With a bit more attention to deep cleaning and providing a few basic household items, this place could be truly fantastic. We hope these suggestions are helpful and would love to see this lovely spot reach its full potential!

6-night trip

4/10 Fair

Jun 18, 2025

WHEN WE ARRIVED AT THE PROPERTY IT WAS NOT CLEANED. I HAD TO CLEAN IT MYSELF! THERE WAS ONLY 1 TOWEL PROVIDED PER PERSON FOR THE SHOWER FOR OUR WHOLE STAY AND WE HAD TO REUSE THAT SAME TOWEL THE WHOLE TIME WE WERE THERE... THERE WAS A ROACH WALKING ON THE CEILING. SOME FLOOR TILES BY THE KITCHEN WERE BROKEN THE KITCHEN LIGHT WAS BROKEN THE ENTIRE 4 DAYS THAT WE WERE THERE. WE REQUESTED TO GET IT CHECK OUT BUT WE WERE IGNORED. UNTIL MY HUSBAND WALKED OUTSIDE LOOKING FOR THE MAINTENANCE MAN, HE CAME TO CHECK IT OUT AND CLAIMED THAT IT NEEDS AN ELECTRICIAN AND COULDNT GET ONE DURING OUR STAY. THEREFORE WE STAYED WITH NO KITCHEN LIGHT, WHILE COOKING IT WAS HAZARDOUS AS WE COULDNT SEE ANYTHING. I HAD TO BUY CANDLES TO BE ABLE TO SEE SOME. I SENT TEXTS TO THE OWNER OF THE PROPERTY AND ASKED FOR A REFUND JUST ATLEAST FOR THE "PROPERTY FEE" HOWEVER ALL MY TEXTS AND CALLS WERE IGNORED. NO RESPONSE. CUSTOMER SERVICE WAS HORRIBLE!!!! VERY IRRESPONSIBLE OF THE OWNERS.

Janette, 3-night trip

2/10 Poor

Jun 15, 2025

Absolutely unacceptable — this listing should be removed immediately. Our stay at this apartment was a complete nightmare. From the moment we arrived, we encountered serious issues that made our vacation a disaster — and the host was completely unresponsive and irresponsible. First, the place was infested with huge cockroaches. Not one or two — we’re talking about a serious hygiene and health issue. The floor had huge, uneven lumps, which caused my elderly mother to fall and injure herself badly. It was horrifying and entirely preventable with proper maintenance. The front door was broken — a major safety risk. The host promised to send someone to fix or replace it but never followed through. The mattress was so awful that it felt like sleeping on a yoga mat. After all of this, we asked for a refund — and the manager ignored every message and phone call. Not even an apology. No compensation. They even lied about offering us another apartment. They don’t even have proof of that conversation. We demand action: this listing is not only misleading, it’s dangerous, unsanitary, and mismanaged. It should be removed from the platform immediately. No one else should be subjected to what we went through.

Belen, 11-night trip

2/10 Poor

Jun 11, 2025

Disgusting place infested with active bugs/roaches. Bugs every where all over the place even in the fridge & bed, reeked of pesticides/chemicals, mold and more bugs in the kitchen. Very nasty. We checked in and walked back out. We never stayed there and THEY REFUSE TO GIVE US A REFUND! Dispite our trip being covered by insurance. They refuse ANY kind of refund! We’ve called Orbitz nonstop and the property manger refuses to comply to receive a refund. The uncleanliness is unethical and should be illegal to rent and advertise. I booked this room because Orbitz review were indicating 4 star stay. However this was not the case. This is a condo/ independent property rather than a hotel. There isn’t a property manager on site so there was no one to address the problems and concern. Upon check in we walked into the property and were instantly hit with a strong odor of chemicals which we believe were pesticides. Because there were active bugs/roaches crawling around the entire place! On the bed, headboard, in the living area, and in the kitchen and inside the fridge. Under the sink was disgusting had mold, old water residue, and more bugs. Once we did a walk through and saw the disgusting place we instantly walked back out because there’s no way we would stay there (since I went we’re going to Miami for surgery). Orbitz and the property owner refuse to provide a refund although we had insurance on the trip. Over $700 spent SAVE YOUR MONEY and stay at the Marriott down the street.

More bugs activity crawling in the kitchen along with broken cabinets.

Disgusting residue under the main kitchen sink! Black spots are bugs and mold!

Melissa, 7-night trip

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