We had a mixed experience at this hotel.
The biggest issue was how crowded it was. The pool was extremely busy, with people often standing shoulder to shoulder, which made it difficult to relax and enjoy the facilities. There was also no direct beach access. You could walk to the communal beach nearby, but the resorts next door had their own beach areas with sunbeds, which made the difference quite noticeable.
Although our room had been renovated, it still felt somewhat run down. The air conditioning did not cool the room properly, and there were visible pipes in the bathroom. The fridge also did not work. Unfortunately, complimentary food was left inside, and because the fridge was warm, it eventually started to smell and made the room unpleasant.
We also found the setup difficult as we were not staying on an all-inclusive package. Getting food and drinks from the small snack shop was surprisingly difficult because we did not have the required wristbands, even though we were paying guests.
On the positive side, the reception staff were genuinely lovely. They were very friendly, welcoming, and helpful throughout our stay.
So if you are looking for a calm getaway with beach access, I’m not sure if this hotel is for you.