2/10 Mediocre
28 de noviembre de 2024
I was in Huddersfield for work. I travel a lot and rarely have I had such a poor experience. This property - as it stands - should probably be taken off Expedia until service is dealt with.
This is NOT a luxury flat. It looks ok in the photos but in reality is is cheap, cramped and dirty.
It was a bad stay. No wifi. I wrote an email, messaged on Whatsapp, texted and phoned to report this and fix it fixed and I received no response from the accommodation.
The window is not sealed and left in a bitterly cold draft. The bathroom and kitchen utensils were not clean. The shower extractor fan is covered in dust - thick dust stuck to it.
The cleaning staff shouted at the top of their voices each day they came in.
The property owner clearly doesn't care about customer experience whatsoever.
Ailis
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