Villa del Arco Beach Resort & Spa Cabo San Lucas

The employees were lovely. We had complimentary breakfast but it wasn’t clear exactly what was included. Food was tasty with fresh squeezed OJ and handmade tortillas. We had been forewarned about the sales pitch for timeshares so were easily able to side-step. The shuttle I had pre-arranged did not work out and that was frustrating in the beginning. Also, we were hoping for an ocean view based on the pictures that we saw when we placed our reservations plus the high cost but we ended up with no ocean view. We were next to the pool which was fine. Other than that, no hiccups.

This was a spur of the moment trip when our other plans cancelled so I had very little time to research the area or hotel. Very pleasantly surprised at the most amazing service throughout the hotel. Very clean too! Pools are great! Could use some outside updates (paint). There could also be more variety of music tracks by the pool. Tracks replay too frequently. Overall a fabulous stay. Made some new friends too. Everyone was having a great time!

The hotel had great Covid precautions. It was clean. The staff was friendly, their customer service was on point. The bed was comfortable. The view from the hotel was beautiful.

This is a beautiful property! The room was a suite complete with kitchenette. There is a store on site for food, toiletries adult beverages ,etc. Didn't like the salespeople that were EVERYWHERE!! They wanted to sell timeshare "opportunities" After we checked in they took us and sat us down to show us where we could find the restaurants , trolley etc. From there it quickly went downhill with a hard sell on coming to a hour and one half presentation. They charged $20 as a deposit which you could get back when you attended the presentation. I paid the $20 but decided to skip the hard sell presentation and enjoy the beach and other amenities.

Nice location, rooms are modern, good pool, good selection of food

I like this hotel, but only thing I don’t like the elevator,always stocked,than we have to step all the way to 6th floor, that make me unhappy.

Upgraded to a pent house, it was huge with beautiful views/patio but very old/dated, not worth the money.

I could not believe that this resort still charges for internet services. When I questioned the charges they gave me attitude because I wasn't a "member". When I arrived I had to meet with a greeter that told we she had a welcome package for me. She offered me a VIP card that would give me discounts at local stores and restaurants and then took it away when I refused to sit through presentations for timeshares and other hotel properties I had absolutely no interest in. She actually became nasty. It was quite the welcome package.

Having access to three different properties was nice (villa del palmer and estancia), along with direct access to the beach. This property was on quieter side and most of the activities were in the palmer property. Wish they had developed around the property as much they did on the property. Most of the staff was friendly - especially the staff at their restaurant el patreon (Joaquin, samuel, cain, benito, gloria, yusef, ricardo, maria and flavio).

Nice property with great warm pool and beach access. Great for kids. We had the one-bedroom villa which is great. Good kitchen, 2 bathrooms, washer/dryer and a nice terrace. Good selection of restaurants, food was nice. We had the all-inclusive package which was a great deal. Just the signing-off the check process is cumbersome, especially in the breakfast restaurant. We will definitely come back.