I recently stayed at the Paramount Hotel and unfortunately had a disappointing experience. Initially, my room was not very clean, and several items like extra toiletries and extra towels were missing. The hotel did move us to an upgraded room, which seemed like a nice gesture, but sadly, the air conditioning is not working there as well, making our stay uncomfortable. It needs to be addressed by a technician.
On top of that, the customer service was not great. The men working at the hotel didn’t seem welcoming or friendly, which made the overall experience even less enjoyable. Despite the upgrade, the issues with cleanliness, AC, and the lackluster service made it hard to recommend this place. I hope the hotel works on these areas to improve for future guests.