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The Five Elements Hotel

3.5 star property
Sapareva Banya ski hotel with spa and ski shuttle

Choose dates to view prices

Nestled in the city center, The Five Elements Hotel offers a rejuvenating getaway. Enjoy an art gallery, coffee shop, and massage at the on-site spa or hit the slopes with ski passes and a shuttle service. Relax by one of three outdoor pools or unwind with aromatherapy treatments.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Hot springs
  • Free children's club
  • Ski passes
  • Children's pool
  • Coffee shop/cafe
  • Ski shuttle
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Minibar
  • Bathtub or shower

Room options

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Comfort Room, Mountain View | Minibar, desk, laptop workspace, free WiFi

Comfort Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

Similar properties

Lobby
EMAR - Hotel & SPA
Sapareva Banya
  • Pool
  • Free breakfast
  • Spa
  • Free parking
The price is $169
$185 total
includes taxes & fees
May 21 - May 22
EMAR - Hotel & SPA
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About the neighborhood

Map
Germaneya 36, Sapareva Banya, Kustendil, 2650

What's nearby

  • Geyser Square - 3 min walk - 0.3 km
  • Saparevo Banski & SPA - 10 min walk - 0.9 km
  • Church of St Nicholas - 10 min walk - 0.9 km
  • Seven Rila Lakes - 24 min drive - 11.7 km
  • Borovets Ski Resort - 46 min drive - 46.6 km

Getting around

  • Sofia Airport (SOF) - 89 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Ресторант Златното Пиле - ‬2 min walk
  • ‪Котвата - ‬1 min walk
  • ‪East Park - ‬1 min walk
  • ‪Pizza Rado - ‬10 min walk
  • ‪Приятели - ‬17 min walk

About this property

The Five Elements Hotel

The Five Elements Hotel features a ski shuttle and puts you near winter activities like snowboarding. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body treatments, or aromatherapy. Other highlights include 3 outdoor pools, an indoor pool, and a free kid's club. Ski passes are also available.

At a glance

DONE

Hotel size

    • 81 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Offsite

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool

What to do

  • Hiking/biking trails
  • Hot springs
  • Mountain biking nearby

Working away

  • Conference space (3000 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • Library
  • Fireplace in lobby
  • 3 outdoor pools
  • An indoor pool
  • Art gallery on site
  • Full-service spa
  • 24-hour pool access
  • Lockers available

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski lifts nearby
  • Ski area nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa.

There are indoor hot springs and 3 outdoor hot springs open between 8:00 AM and 8:00 PM. The temperature in the hot springs is set to 100°F.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Ski shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 12 years old are not allowed in the spa
  • Hot springs access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

The Five Elements Hotel Hotel

The Five Elements Hotel Sapareva banya

The Five Elements Hotel Hotel Sapareva banya

Frequently asked questions

Does The Five Elements Hotel offer free cancellation for a full refund?

Yes, The Five Elements Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Five Elements Hotel?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool. Guests have 24-hour pool access.

Are pets allowed at The Five Elements Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Five Elements Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Five Elements Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Five Elements Hotel and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. The Five Elements Hotel also has an indoor pool.

Are there restaurants at or near The Five Elements Hotel?

Yes, there's an onsite restaurant.

Does The Five Elements Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Five Elements Hotel like?

The Five Elements Hotel is in the heart of Sapareva Banya, a short 10-minute walk from Saparevo Banski & SPA and 11 minutes' walk from Church of St Nicholas.

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Reviews

The Five Elements Hotel Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staff
Room
Restaurant
Spa

Reviews

Verified

10/10 Exceptional

Great stay.

Very helpful staff all round and housekeeping were very helpful too. Front desk were switched on and would adsist without waiting.
Roderic, 4-night trip
Verified

10/10 Exceptional

Definitely recommended

There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price, was excellent. The spa was absolutely wonderful.
Tony, 2-night trip
Verified

10/10 Exceptional

Excellent hot spring hotel, amazing pools

The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months of the year. Food at the restaurant was great and varied. We also enjoyed the massages at the spa.The receptionist was unable to find our Hotels.com reservation when we checked in, which proved a bit alarming. We trusted they eventually sorted out the issue during our stay.
Felicia, 3-night trip
Verified

10/10 Exceptional

Almost perfect!

It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing bass-accentuated “techno” music poured in from the adjacent public pool, while during the evening the restaurant across the way had singhe musician flooding the entire region with 10,000 Watts of outrageously loud and terribly mediocre music. Very disturbing and unfortunate .
3-night trip
Verified

10/10 Exceptional

With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny. What we didn’t like was the automatic light switch on the balcony. If you want to get a seat on balcony after 9:30pm to enjoy the view of the nearby mountains you’ll be welcomed from all the insects being attracted by the light. And other thing that could be done is to change the water in the cold basin every day - it gets warm and dirty after one day in use. Actually these are the only things that are little annoying but didn’t spoil our stay.
Kiril, 2-night trip
Verified

10/10 Exceptional

Neuere moderne Hotelanlage mit Spa und Pools

Schöne moderne neuere Hotelanlage. Gute saubere Zimmer mit zweckmässiger Nasszelle. Gute Betten mit komfortabler Matratze und Bettinhalt. Frühstück nicht überragend reichhaltig aber absolut genügend. Es dürften für unsere Bedürfnisse mehr Früchte bereits konfektioniert angeboten werden. Parkplatz zur Anlage gehörend. Einige sehr gute Restaurants in der Nähe. Benützung Spabereich und Poolanlagen mit Thermalwasser im Zimmerpreis inbegriffen.
Urs, 2-night trip
Verified

10/10 Exceptional

Struttura oltre le nostre aspettative, personale gentilissimo, ha accolto ogni nostra richiesta Kit di benvenuto con una serie di omaggi inespettati hanno reso il nostro soggiorno estremamente piacevole La pulizia è impeccabile Ritorneremo sicuramente
Mariele, 1-night trip
Verified

8/10 Very good

Alexandre, 2-night trip
Verified

10/10 Exceptional

Anelija, 1-night trip
Verified

10/10 Exceptional

Tatiana, 1-night trip
Verified

8/10 Very good

Verified

10/10 Exceptional

Dobromir, 1-night trip
Verified

8/10 Very good

Hagar, 1-night trip
Verified

10/10 Exceptional

Massimiliano, 1-night trip
Verified

10/10 Exceptional

Tibor, 2-night trip