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MainStay Suites

2.5 star property
Hotel in Florence

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Exterior
Exterior

Reviews

3.4 out of 10

Popular amenities

  • Non-smoking
    Non-smoking
  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
Main amenities
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Convenience store
  • Vending machine
  • Banquet hall
Feel at home
  • Private bathroom
  • Elevator
  • Free self parking
  • Outdoor seasonal pool
  • Grocery/convenience store
The price is $54
$61 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Refrigerator
Private bathroom
Shower/tub combination
Hydromassage showerhead
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Refrigerator
Private bathroom
Shower/tub combination
Hydromassage showerhead
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Florence
Free breakfast
Pet friendly
Free parking
Free WiFi
6.8 out of 10, (1001)
The price is $49
$55 total
includes taxes & fees
Nov 24 - Nov 25
Microtel Inn & Suites by Wyndham Florence
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About the neighborhood

Map
1819 West Lucas Street, Building B, Florence, SC, 29501

What's nearby

  • Mcleod Regional Medical Center - 6 min drive - 5.3 km
  • Florence Museum - 8 min drive - 6.6 km
  • Florence Civic Center - 8 min drive - 9.0 km
  • Magnolia Mall - 8 min drive - 9.2 km
  • Palmetto Shores Lake - 10 min drive - 9.4 km

Getting around

  • Florence, SC (FLO-Florence Regional) - 9 min drive
  • Florence Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Northside Seafood Market - ‬7 min drive
  • ‪Cracker Barrel - ‬10 min walk

About this property

MainStay Suites

When visiting Florence, MainStay Suites is a great choice to consider. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center.

Languages

English

At a glance

Hotel size

  • 107 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning

Traveling with children

  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per night

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

MainStay Suites Hotel
MainStay Suites Florence
MainStay Suites Hotel Florence

Frequently asked questions

Does MainStay Suites offer free cancellation for a full refund?
Yes, MainStay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at MainStay Suites?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 30 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at MainStay Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at MainStay Suites and nearby?
MainStay Suites has a seasonal outdoor pool and a fitness center.

MainStay Suites Reviews

Reviews

3.4

3.6/10

Cleanliness

4.4/10

Staff & service

2.8/10

Amenities

3.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Poor

Disgusting facility
The place was unbelievable disgusting. Mattress stained, there was trash all over the facility. A moldy chair was left outside. A housekeeping cart was left abandoned outside. This was the most unsanitary facility I’ve ever seen.
Michael, 1-night business trip
Verified Hoteles.com guest review

2/10 Poor

It was absolutely horrific and I strongly encourage others to avoid this property. It was not only unsafe and insecure, but the building is fully under construction and the staff are not even sure which rooms are operational and have furniture. There were beer bottles and glass scattered around, and dirty sheets on the bed and the rooms had a foul odor. Trash and debris were strewn about and on top of paying for the rooms, I had to pay a $100 deposit on each room that I will not get back for a week or more. It was disgusting and I hope that hotels.com decides to remove this option from its list of available properties.
Allison, 1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Place is actively renovating. Employees not English fluent. I was sent to 3 rooms to “check if they were ready” eventually given a “suite” with missing curtains and moldy chair in bedroom. Common area littered with construction trash, guest trash and overall dirty. And no breakfast
Gina, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Britney, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Marcella, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Stay away
My husband, daughter and myself checked in for a 4 night stay. The room was not ready for renting as the whole place is under renovation. There were 3 of us and only 2 towels in the room that weren't changed out at all the entire stay ! Thank god we brought some. Right outside our room door and in front if our window was a huge 20' dumpster with trash all over the ground so this was our vuew for 4 days. We had a lovely brand new t.v. in the room that did not work the entire time we were there, went to office 3 times to request it be fixed and were told "it'll work tomorrow " but to no avail it never did.
Marcella, 3-night trip
Verified Hoteles.com guest review

2/10 Poor

Did not accept the room at check in due to cleanliness and the restaurant was also closed. There was no mention of any of these problems on the website!
Ernest, 1-night business trip
Verified Hoteles.com guest review

2/10 Poor

Not worth your time
The hotel wasn't clean and they charged my credit card after I left. After viewing the room, I turned the key in and told them I wanted to cancel the reservation. The room cost 88 dollars but put a 100 dollar holding fee for the room, which wasn't returned.
Vershawn, 1-night business trip
Verified Hoteles.com guest review

2/10 Poor

Renovating & not ready to rent rooms to guests.
Check in lady was nice, said we had a pool view. The pool was only 1/3 full of green water. We were moved to a room with parking lot view to see our car. The phone did not work. The TV did not work, no connection to a network. Front desk girl could not locate a manager or maintenance person to fix anything. We only stayed as the beds were new & comfortable, there was very little choice in the town. We did get on the adjacent hotel Wi-Fi to watch a movie on our laptop. The bath sink would not drain at all. The rooms are called suites with fridge, cooktop, small coffee pot. We went out to eat. But absolutely no utensils, cookware or dishes to accommodate anyone who panned for this.
Janet, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Brianna, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

This “hotel” is not somewhere my husband and I would normally stay but we’ve had a lot going on and didn’t check the rating and reviews beforehand. However, we were only staying one night and figured we’d “just deal with it”. However, from check in, I knew this would not be “it”. And to be clear, I NEVER leave reviews, but this hotel definitely deserves one and I mean that it the most negative way possible. Do not stay here! Dirty, smelly standing water in the walkway outside, broken lock on the room door, dirty tub and toilet, brown water when we first turned on the shower, smoke detector hanging off the wall, odd odor in the room…but the worst is that they charged me twice for the stay. They charged the card that I gave them to use and also the card I have on file with Expedia that I used to book the room which I didn’t even have on me! When I called them about it they said I would get the money back in my account and of course they never did and had to dispute the charge on the card that’s on file with Expedia. This is the worst hotel experience my husband have had in the whole 10 years we’ve been traveling together. DO NOT STAY HERE!!!!!!! And if you have, please check your accounts! This is definitely a “motel” and the pictures on here are very deceiving. STAY AT YOUR OWN RISK
La'Tonya, 1-night romance trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE!! Matter of fact don’t use expedia!!! We drove 10 hours to see a nascar race when we got to the hotel to check in we were given a room with one bed when we paid for a room with 2 the staff are basically illiterate the room smelled like piss there were prostitutes and drug addicts in all of the rooms matter of fact while I was inside trying to get my money back some guy tried to assault my girlfriend the guy at the desk had his teenage daughter walking around the lobby in a very inappropriate “night gown” there was a huge rancid puddle of standing water that looked like the bubonic plague was growing in it while I was demanding my money back there was a line of people waiting to do the same one guy said there was no toilet seat on his toilet as soon as we walked in the douche at the counter slammed his hand on a sign that said the tv’s didn’t work but hey I guess if you’re smoking crack or turning tricks you don’t need a tv anyway had to pay for another hotel because Expedia made me wait three days for my refund I got it on the drive home I could go on but PLEASE DO NOT STAY AT THIS ROACH MOTEL you’ll probably leave with bed bugs and hepatitis a b and c Expedia is terrible bet they don’t post this review oh but they gave me a 25$ credit for my next near death experience THANKS EXPEDIA!!
Jason, 2-night family trip
Verified Expedia guest review

4/10 Fair

Room had not been cleaned
The room had not been cleaned. The sheets had obviously not been changed, the toilet had not been sanitized. The bathroom smelled slightly like urine, but you could visually see that the toilet bowl needed cleaning. I complained and asked for a new room and they sent me back to the room and sent the cleaner to change the sheets. I was too exhausted to haul myself to a different place, I had been driving all day and needed to get up early to drive more. I slept a few hours on the changed sheets and then hit the road at 3am. I've stayed in a lot of cheap hotels, but never have I been offered a room where the sheets had not been changed. I think they said they had had a lot of guests the previous night, maybe they don't have the staff to clean all the rooms? I made the reservation (and paid) in the morning though, I would've thought a room could've been cleaned and held for me. When I arrived at 9pm, they made me wait some time while they checked a completely new customer in (seemingly making sure he had a clean room) and then just gave me this room- whole process took 45 minutes. The spread on one bed smelled. The other bed did not smell, but when I pulled back the sheets there was little bits of dust and debris in the bed, obviously someone had already used the sheets. Nothing disgusting, just very recognizable that they weren't fresh. There were no bugs, but this still ranks as my worst hotel stay in the US.
1-night trip
Verified Hoteles.com guest review

6/10 Good

Lipstick on a pig
This place is being renovated and let’s just say it’s like putting lipstick on a pig. Some major points just were not addressed. Paint peeling off doors, it looked like someone had previously tried to break into the room I was in. I hate to think of what it looked like 5 years ago though so they’ve definitely made improvements. The coat of paint and new furniture do look alright and the exterior was alright.
2-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

I think this is family owned and the staff tries their best to be friendly. They upgraded me to a suite which was essentially 2 rooms in 1. The room has minimal cosmetic upgrade, the floor was dirty, no towels, no shower curtain, nothing in the room works! Morning breakfast was a brown bag with snacks from Costco! Maybe they need more time before they open for business.
Poey Nee, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Housekeeper wasn't available no breakfast, and the TV don't work.
Yakima, 1-night family trip
Verified Expedia guest review

6/10 Good

I believe the hotel is under construction with renovations, which I wish would’ve been documented on Expedia. I also wish that I would’ve been notified of an additional charge that I was to pay for upon check-in, which I did read the sign at the front desk. If you pay in card you are to give $50 cash but if you pay in cash you need to give them $100 in cash, I paid with a card and they charged my card an additional second transaction of $50 I did have the cash available which I would’ve preferred to use but was not given the choice or chance .
Sabrina, 1-night family trip
Verified Expedia guest review

2/10 Poor

nothing it was a very bad experience.
Kenneth, 7-night business trip
Verified Expedia guest review

2/10 Poor

I have images of the mold growing on the baseboards and dirt was all under the beds it was disgusting - there is black mold in the rooms and is a health hazard this place should be shut down. Then when I tried to get my money back because the room was so disgusting, it even had stains on the bed and holes on the bed from cigarette smoke. He didn’t wanna give me back my money. Thank God I booked it through Expedia had I not I would never have gotten my money back.
Marisol, 2-night trip
Verified Expedia guest review

2/10 Poor

Beware, don’t stay here! The “suite” we paid for was actually two side by side rooms neither of which seemed at all safe from intrusion. I set a trap by leaning a table against the door of the non sleeping room to alert us if someone did break in while we slept (we would hear the table hit the floor). The room was filthy and disgusting. We found pubic hairs on towels and on used complimentary underarm deodorant. A fly, which had been killed while on the wall, was still stuck there. One toilet, which had been used prior to our arrival, still had urine and toilet paper in it. The bathroom counter was greasy and sticky, as were almost all the other surfaces. In the bathtubs were nonslip papers that were covered in dirty footprints. I couldn’t imagine a room looking worse, even if that was the intention. We removed the comforter, which we must admit was tucked in and gave the only semblance of cleanliness, and underneath the sheets were left untucked. The thought of sleeping in a bed that might be crawling with bugs was the last straw. I spoke to the gentleman at the front desk and he stated we would be refunded later. When I asked why he couldn’t do it now he said he was busy helping another customer. The customer to whom he was referring was a woman who, just minutes earlier, told him her friend had the credit card and she was in the bathroom, so he could take care of me first. He printed out a full refund receipt. Later we noticed he charged us three timed for the room.
Newell G Wilder, 1-night trip
Verified Expedia guest review

2/10 Poor

Mainstay suites bottom of your stay
I would not recommend this hotels or anyone because they are doing a major renovations and so they don’t have any place to hang your clothes. The floor was dirty the tub was dirty and it continues flies was in the building. I wouldn’t recommend this place to anyone at this present time the staff was fairly friendly, but I was disappointed and there was no pool no breakfast like they said they gave us bag lunches.
Anna, 2-night family trip
Verified Hoteles.com guest review

4/10 Fair

Don’t stay there it’s horrible
The rooms do not have a place to hang it close there was dirt or paint of something all over the floor. The floor was nasty the tub look like it. It wasn’t clean which is one good place to stay.
Anna, 1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Zuhra, 1-night trip
Verified Expedia guest review

4/10 Fair

i liked the mirrors but the sheets were dirty, and had stains, walls had holes, and were repainted poorly, the tv has no wifi couldn’t watch youtube or nothing
Kaitlyn, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Becky, 1-night family trip
Verified Hoteles.com guest review