TLDR I think this is just fine for solo travellers, but there is quite a lot that is misrepresented on hotels.com
Pros
- Excellent location!
- Comfy bed
- Spacious room
- Good bathroom
Cons
- No breakfast - when we originally booked a few months ago, it stated that breakfast was included. This had clearly changed but we were not notified.
- Check-in unclear - it was stated in our booking details that we would be greeted on arrival. Instead we had to call the hotel just to be texted instructions for a self check-in.
- No hot water on day 1 - staff were unresponsive about this, but it started working again day 2
- Some minor room issues - one of the bed stands was broken and unusable, and the light above the bed periodically wouldn't turn on
- "City view" described was just the view of a side of another building.
- "Memory foam mattress" described was not present. Don't get me wrong it was comfortable, but not memory foam so shouldn't be marketed as such
- TV would not connect to the WiFi (even though my phone did) - staff unresponsive about this so it was never fixed.
Overall we had an enjoyable, clean, comfy stay, don't get me wrong. I just wish the booking details made it a bit clearer what type of place this is - much more for backpackers than a couple.