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Mercure Hotel Windhoek

4.0 star property
Hotel with spa, near Maerua Mall

Choose dates to view prices

Near The Grove Mall of Namibia, Mercure Hotel Windhoek offers a tranquil retreat with a soothing garden and playground. Unwind at Oukolele Spa with thalassotherapy or relax by the outdoor pool and children's pool, complete with sun loungers. Guests appreciate the helpful staff who deliver top-notch service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Business center

Feel at home (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Business meets bliss
Tackle projects in the business center or 15 meeting rooms, then rejuvenate with massages at the full-service spa. The hotel offers a sauna and gym too.
Dining delights
This hotel boasts a restaurant for memorable meals. A bar awaits for evening cocktails, while mornings begin with a delicious buffet breakfast.
Relaxation retreat
A full-service spa offers daily aromatherapy, facials, and body treatments. Deep-tissue massages await in couples rooms. Unwind in the sauna or garden.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 2 Twin Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Similar properties

Bar (on property)
Hilton Garden Inn Windhoek
Windhoek
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 154 reviews
The price is $79
$93 total
includes taxes & fees
Jun 12 - Jun 13
Hilton Garden Inn Windhoek
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About the neighborhood

Map
Corner Of Auas Aviation Road, Windhoek, 9000

What's nearby

  • Independence Stadium - 18 min walk - 1.6 km
  • Maerua Mall - 2 min drive - 2.2 km
  • Windhoek Go Karting - 2 min drive - 2.3 km
  • The Grove Mall of Namibia - 3 min drive - 3.3 km
  • NamibRand Nature Reserve - 4 min drive - 3.7 km

Getting around

  • Windhoek (ERS-Eros) - 1 min drive
  • Windhoek (WDH-Hosea Kutako) - 39 min drive
  • Windhoek Station - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jonnos Bistro - ‬3 min drive
  • ‪Col'Cacchio pizzeria - ‬4 min drive
  • ‪Krisjan's Bistro - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Nando's - ‬4 min drive

About this property

Mercure Hotel Windhoek

  • Located just 0.4 mi (0.7 km) from the airport, Mercure Hotel Windhoek offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other highlights include 2 coffee shops/cafes, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 199 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge

Traveling with children

  • Children's pool
  • Playground

Working away

  • Business center
  • 15 meeting rooms
  • Conference space (2099 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom (not in room)
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Oukolele Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Dining

Mirage - Onsite restaurant.
Drift Coffee - Onsite café. Open daily.
De Luca's Pizzeria - Onsite restaurant. Open daily.
Nomad - Onsite steakhouse. Open daily.
Skeleton Coast - Onsite sports bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NAD 220 for adults and NAD 110 for children
  • Airport shuttle service is offered for an extra charge of NAD 380 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Hotel Windhoek Hotel

Hotel Safari Managed By Accor

Mercure Hotel Windhoek Windhoek

Mercure Hotel Windhoek Hotel Windhoek

Frequently asked questions

Does Mercure Hotel Windhoek offer free cancellation for a full refund?

Yes, Mercure Hotel Windhoek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Hotel Windhoek?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Mercure Hotel Windhoek?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Hotel Windhoek?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Mercure Hotel Windhoek?

Yes, an airport shuttle is available. The charge is NAD 380 per vehicle one-way.

What are the check-in and check-out times at Mercure Hotel Windhoek?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Mercure Hotel Windhoek?

No, this hotel doesn't have a casino, but Plaza Casino (5-min drive) and Avani Windhoek Hotel & Casino (5-min drive) are both nearby.

What is there to do at Mercure Hotel Windhoek and nearby?

Mercure Hotel Windhoek has a spa, an outdoor pool, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Mercure Hotel Windhoek?

Yes, there are 3 onsite restaurants.

What's the area around Mercure Hotel Windhoek like?

Mercure Hotel Windhoek is a short 1-minute drive from Windhoek (ERS-Eros) and 17 minutes' walk from Independence Stadium.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Amenities

8.4

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

excellent breakfast
barbara, 4-night trip
Verified

10/10 Exceptional

Excellent accommodations and excellent meals.
Julie, 1-night trip
Verified

10/10 Exceptional

I was bumped over to Movenpick, the sister hotel to Mercure on the shared property. Rooms at Movenpick have been redone and are nicely fitted out. The gym is awesome. The pool and pool area also awesome. There’s a coffee and pastry shop— excellent. And a nice restaurant whose primary fault is that there are only two fish dishes: Norwegian salmon and prawns. There’s a pizza place located within Mercure.
Larry, 1-night trip
Verified

8/10 Very good

thank you for a safe and pleasant stay. the staff were incredibly kind.
Catherine, 8-night trip
Verified

10/10 Exceptional

Mercury hotel great stay 6 days

Excellent staff, beautiful environment, love onsite restaurant,spa, gym. Grounds beautiful. Customer service 110%
Serena, 6-night trip
Verified

10/10 Exceptional

I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
Hernan, 14-night trip
Verified

8/10 Very good

Great hotel to stay in Windhoek

Mercure offers fabulous buffet for breakfast and lunch. People in the restaurant are very helpful and prompt. Room is spacious and great. Everything is good except for check-in experience. We did pre-paid, but they were not certain whether we paid. THe check-in took more than 40 min. Other guests said similar experience
Keiko, 1-night trip
Verified

8/10 Very good

The Mercure is excellent value for money. I've stayed at its sister hotel, Movenpick, located on the same sprawling property, back when it was the Safari Hotel. As a guest of the Mercure, you have access to the excellent gym in the Movenpick. The Mercure has an excellent restaurant and is known for its pizza which I highly recommend. There is an outdoor pool as well as a coffee shop and a high-tented outdoor sitting area. Very nice indeed. My room was a bit dated but spotlessly clean and with all the necessary amenities. The air con worked flawlessly and power is dependable (unlike a lot of cities across Southern Africa). Plugs are UK, South Africa, and EU style plus USB. Two drawbacks: first, the absence of hot water in the shower. Maybe it would eventually come, but I wasn't willing to waste the hundreds of litres of water in the wait. So a quick lukewarm shower was what I had. Alternatively, you could have a hot shower at the gym at Movenpick. Second, room service was painfully slow. The food was good and hot when it arrived, but waiting nearly an hour was a disappointment. Nevertheless, I'd happily stay here again.
Larry, 2-night trip
Verified

10/10 Exceptional

All is fine
Janes, 1-night trip
Verified

10/10 Exceptional

Central in Winhoek

Nice hotel with friendly staff og good service. Located central in Windhoek and close to EROS airport.
Hoshyar, 1-night trip
Verified

8/10 Very good

Hotel is good, but the restaurant was terrible, waiting over 40min and it was not even good, the worst meal I had in the country
Erwan, 1-night trip
Verified

8/10 Very good

Nice stead
Zhila, 1-night trip
Verified

6/10 Good

Average accomodation Friendly staff at front desk Restaurant service was very poor
Jamie, 2-night trip
Verified

10/10 Exceptional

Accessibility is my priority.
Galicano, 1-night trip
Verified

10/10 Exceptional

No complaints at all. Chairs are becoming a little rickety in the dining room and 1035
Guy, 6-night trip
Verified

6/10 Good

Et lidt slidt hotel. Men generelt ok til prisen
Tom, 2-night trip
Verified

8/10 Very good

Hotel em boas condições, com alguns quartos reformados, outros mais antigos, mas no geral muito bons. Café da manhã internacional, muito completo e saboroso. Quartos espaçosos, limpos e roupa de cama de alta qualidade. Empregados educados. Único ponto negativo foi na indicação de taxi pelos funcionários do hotel. Indicam taxis privados muito mais caros, abusivos em relação aos preços médios de mercado e por aplicativo.
Andre, 5-night trip
Verified

6/10 Good

Das Safari Hotel ist zur Zeit geschlossen. Alle auf Safari Hotel gebuchten Gäste werden im Safari Court Hotel aufgenommen und erhalten damit ein Upgrade. Das hat mich sehr gefreut. Die Küche hat mich aber sehr enttäuscht. Die Fleischqualität war unter allem Niveau.
Andreas, 2-night trip
Verified

10/10 Exceptional

Marcos, 1-night trip
Verified

6/10 Good

David, 3-night trip
Verified

10/10 Exceptional

Jan Erik, 2-night trip
Verified

10/10 Exceptional

NGUEKENG PRINCE, 28-night trip
Verified

10/10 Exceptional

Marcos, 3-night trip
Verified

10/10 Exceptional

Marcos, 3-night trip
Verified

4/10 Fair

Magnus, 1-night trip