4/10 Aceptable
2 de enero de 2022
The curtains were tatty and hooks were missing so could not close them properly. The light on the balcony was on all night could not switch off. There was mold around the bath. We had to pay for the remote control for the TV although that was refunded on its return. The water was non potable. The food was the cheapest quality as was the wine. This is NOT a 4* hotel and should be reclassified as it is very misleading on your website. On arrival we were asked for our credit card by the receptionist to pay for our stay. We formed her we had already paid but she said she would have to speak to the manager. He spoke to us 5 minutes later and apologised for the mistake. This hotel needs a complete REFURBISHMENT sooner than later.
Denise
Denise, viaje en pareja de 7 noches
Comentario de huésped verificado de Expedia
