After going to eat and to WalMart, when we arrived to enter the building from the back entrance, our key cards did not work and we had to carry all of our stuff around the building to the front. It was not a big deal for us; however, if someone really needed to get in that door, it could be very inconvenient. We reported it to the person at the front desk who said it'd been that way a long time. Our bathroom sink drained very slowly which was inconvenient particularly when getting ready to go somewhere. It was an average size room, not very roomy. The beds were comfy and each one had 4 regular size pillows, not the small square ones.