There were lots of things to really like about this hotel. It was very big and rooms are really spacious... onsite spa, gym and gift shop, and a really good range of food for the buffet breakfast. The staff were always really smiley and helpful! Especially Pinkie at reception, Alex & Mamta at the Mokka cafe, and Pukar at the poolside bar (just to name a few!). The hotel is directly on a lovely private beach with access to loungers and parrasols, and many water sports. Although the hotel is surrounded by lots of lovely greenery and views, it is a bit remote. However, the taxi service connected to the hotel was fantastic! Especially husband and wife taxi duo Desmond & Catherine! They were exceptionally great! They were professional, always on time when booked, knowledgeable, offered great recommendations, charged really reasonable prices, and were warm, kind and very humorous! We could not have asked for a better taxi service to take us around! We really enjoyed our stay at this hotel. But i will be honest in saying that if 5 stars was awarded just for lovely service, this hotel would be a worthy 5 stars. But the reality is 5 stars means the standards across the whole hotel should be of the highest standard! But the hotel is quite dated in design and furnishings. The poolside cushions were very worn and many in need of replacing, as well as some other furnishings across the hotel. Aside from that feedback, it is a lovely hotel with great seaviews and very lovely staff!