2/10 Mediocre
25 de jul de 2025
Traveler beware!
Upon arriving at the Wautoma Inn by OYO Near Airport WI 73, I was told they were fully booked and had no rooms available, even though I had a confirmed reservation. The man at the front desk blamed it on the 3rd booking party Hotels.com/ Expedia.
So to be turned away with no resolution from the hotel I had to find another hotel to stay at for the evening.
Upon returning from this trip and checking my credit card, I find not only did the Wautoma Inn hotel charge me, but also Expedia for a "no-show". (Charged twice for a hotel that I couldn't stay in.) I called the hotel at the number on my reservation and it was a phone number not in use. I found another number and was connected to a virtual assistant that said they were connecting me to the customer service, to which they disconnected the call 3 times. I also called Expedia and was told they tried calling the hotel and they were not available and would keep trying.
Do not book at this hotel! They did not honor my reservation (no rooms available/ sold out) and they charged me anyway. Traveler beware!
Tracy
Tracy, viaje de 1 noche
Comentario de huésped verificado de Hoteles.com
