Alojamiento particular

Eterna Tulum

Clasificación del alojamiento: 3.5
Hotel en Tulum con piscina al aire libre y bar junto a la piscina

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Con una terraza en la azotea a tu disposición, Eterna Tulum te sitúa a diez minutos en coche Ruinas mayas de Tulum y Parque Nacional Tulum. Tras refrescarte en la piscina al aire libre, podrás relajarte con una bebida en el bar junto a la piscina. Un jardín y servicios de reparación de bicicletas están a tu disposición, además de un frigorífico y un microondas.

Comentarios

8,2 de 10
Muy bueno

Servicios populares

  • Piscina
  • Traslado desde/hasta el aeropuerto
  • Wifi gratis
  • Aire acondicionado
  • Bar
  • Lavandería

Opciones de la habitación

Filtros disponibles para las habitaciones
Se muestran 6 de 6 habitaciones

Deluxe

8,0 de 10
Muy bueno
(2 comentarios)
  • 38 m²
  • 1 habitación
  • 2 huéspedes
  • 1 cama de matrimonio

Deluxe Plus

10,0 de 10
Excepcional
(1 comentario)
  • Vistas a la ciudad
  • 38 m²
  • 1 habitación
  • 4 huéspedes
  • 2 camas de matrimonio

Suite

  • 67 m²
  • 1 habitación
  • 2 huéspedes
  • 1 cama de matrimonio grande

Suite Plus Pool

9,4 de 10
Excepcional
(3 comentarios)
  • 67 m²
  • 1 habitación
  • 2 huéspedes
  • 1 cama de matrimonio grande

Deluxe Pool

  • 38 m²
  • 1 habitación
  • 2 huéspedes
  • 1 cama de matrimonio

Junior Suite Pool

  • 56 m²
  • 1 habitación
  • 2 huéspedes
  • 1 cama de matrimonio grande

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Información sobre la zona

Mapa
Calle Cobá Manzana 44 Lote 001 La Veleta, 001, Tulum, QROO, 77760

Qué hay en los alrededores

  • Hospital de Tulum - A 13 min a pie - 1.1 km
  • Centro de salud y bienestar Holistika Art Walk - A 16 min a pie - 1.4 km
  • Parque Dos Aguas - A 17 min a pie - 1.5 km
  • Playa de Tulum - A 11 min en coche - 8.4 km
  • Ruinas mayas de Tulum - A 14 min en coche - 7.0 km

Cómo moverse por la zona

  • Aeropuerto Internacional de Tulum (TQO): a 40 min en coche (39,9 km)
  • Cancún, Quintana Roo (CUN-Cancún Intl.): a 100 min en coche (121,2 km)
  • Servicio de transporte al aeropuerto de pago
  • Servicio de transporte a la playa (de pago)

Restaurantes

  • ‪Vaivén - ‬A 6 min a pie
  • ‪Sukhothai - ‬A 8 min a pie
  • ‪El Aguajito Marisqueria - ‬A 6 min a pie
  • ‪El Camello Jr - ‬A 8 min a pie
  • ‪El Agavero - ‬A 7 min a pie

Acerca de este alojamiento

Eterna Tulum

  • Con una terraza en la azotea a tu disposición, Eterna Tulum te sitúa a diez minutos en coche Ruinas mayas de Tulum y Parque Nacional Tulum. Tras refrescarte en la piscina al aire libre, podrás relajarte con una bebida en el bar junto a la piscina. Un jardín y servicios de reparación de bicicletas están a tu disposición, además de un frigorífico y un microondas.

De un vistazo

Tamaño del hotel

    • 25 habitaciones
    • Cuenta con 4 pisos

Entrada y salida

    • Hora de inicio de la entrada: 15:00; hora de fin: cualquier hora del día
    • Registro de entrada sin contacto personal disponible
    • Entrada/salida exprés disponible
    • La entrada temprana está sujeta a disponibilidad
    • Edad mínima para efectuar el registro de entrada: 18
    • Se puede efectuar el registro de salida hasta las 12:00
    • Registro de salida sin contacto personal disponible
    • La salida tardía está sujeta a disponibilidad

Instrucciones especiales de entrada

    • La recepción abre todos los días de 07:00 a 23:00.
    • Los huéspedes recibirán un correo electrónico 72 horas antes de la llegada con las instrucciones necesarias para el registro de entrada. El servicio de recepción está disponible en horario limitado.
    • La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática

Documentación para el registro de entrada

    • Es obligatorio presentar una tarjeta de crédito para posibles cargos adicionales.
    • Pueden pedirte un documento de identidad válido.
    • La edad mínima para realizar el registro de entrada es de 18 años.

Menores

    • No se admiten niños de 18 años o menos

Mascotas

    • No se admiten mascotas
    • Se aceptan animales de servicio

Internet

    • Conexión wifi gratis en las zonas comunes
    • Conexión wifi gratis en las habitaciones (velocidad: 250 Mbps o más (de 3 a 5 personas, o hasta 10 dispositivos))

Aparcamiento

    • No hay aparcamiento en las instalaciones

Traslados

    • Traslado desde/hasta el aeropuerto previa petición (disponible 24 horas)*

Fuera de las instalaciones

    • Servicio de transporte desde o hasta la playa*

Información adicional

    • Alojamiento para no fumadores
    • Nudismo permitido en las zonas comunes

Comentarios

Comentarios sobre Eterna Tulum

8,2

Muy bueno

8,4

Limpieza

7,8

Servicios

8,4

Personal

8,6

Instalaciones y estado del alojamiento

Comentarios

Comentario verificado

10/10 Excepcional

GOOD

Muy agradable lugar, limpio y excelente atención. Lo recomiendo ampliamente para todo tipo de viajes.
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2/10 Mediocre

Son simplemente los mejores si deseas arruinar tus vacaciones, 5 estrellas
Comentario verificado

4/10 Aceptable

El camino para llegar a la propiedad muy malo calles con muy poca luz y el camino súper muy malo
Comentario verificado

4/10 Aceptable

Es muy bonito y muy tranquilo, pero dieron toallas sucias y mejor las usé para el piso del baño donde se salía mucho el agua de la regadera. Igual con las sábanas de la cama, no las cambiaban y tenían manchas como d comida. La página dice qué tiene muchas cosas pero no es así.
Comentario verificado

10/10 Excepcional

This place is amazing. Close to 7th street in la Veleta. The concierge is super friendly and responsive when you need something. We loved our stay and can’t wait to be back.
Comentario verificado

10/10 Excepcional

Maravilhoso, apartamento super confortável e bem decorado. Apenas a ducha de banho tem que olhar pois molha todo o banheiro. A localizaçao é ao lado da avenida central mas a rua é escura. Me hospedaria novamente.
Comentario verificado

10/10 Excepcional

Excellent hotel, everything very good, I totally recommend it
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10/10 Excepcional

Everything was all rightn
Comentario verificado

8/10 Muy bueno

I had a wonderful stay. Check in was quick and easy, the room was clean, air conditioned, the kitchen had the basic essentials with a market in walking distance and the pool was nice too. The housekeeping staff were so friendly and did a great job. Only downside is that it says there is a bar/restaurant which there is not but there are lots of delivery options. There are also no televisions in the rooms for anyone who might be looking for that. So, maybe bring games or a laptop or find local entertainment nearby. Overall, it was a great stay and I would recommend.
Comentario verificado

8/10 Muy bueno

Loved the quietness. The room was nice (no tv) the pool was small and it wasnt as close to the beach as I thought it was. The staff was helpful and my stay was pleasant.
Comentario verificado

8/10 Muy bueno

All was good. Water pressure too low, sink and toilet gets clogged easily. Rest all great!
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10/10 Excepcional

Great atmosphere. Comfy
Comentario verificado

10/10 Excepcional

Merveilleux
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10/10 Excepcional

Lovely hotel and very walkable to downtown Tulum and the main area of La Valeta. The receptionists are super kind and helpful with any needs or food recommendations. I really enjoyed my stay here and I highly recommend!!
Comentario verificado

10/10 Excepcional

Hotel was great, clean, and spacious for what we needed. The pool in our room and rooftop pool were nice. The architecture and design of the hotel were visually appealing. The roads around the hotel are rough, but walking to the main avenue was easy.
Comentario verificado

8/10 Muy bueno

Area around the hotel still under construction, and a slightly annoying shower head other than that, it’s honestly excellent the staff are absolutely fantastic and the rooms are incredible
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2/10 Mediocre

Terrible experience. We couldn’t even enter the hotel. Nobody will open the locked door for you even it’s your first time being there. Btw, No street lights within 500 meters — bring a flashlight.
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4/10 Aceptable

This hotel falsely advertised on the Expedia website. As far as their amenities, the hotel does not have a restaurant or breakfast included in your stay. Nor does it have a swim up bar or lounge. They have one permanent person that works the front desk and he only works from 8am-4pm. We wanted to go out at night & it started raining. We weren’t able to order a taxi with the concierge because no one is there after 4pm. They say that you reach them by what’s app, but no one will respond after 4pm. The water constantly kept getting shut off. They don’t use face cloths or wash cloths. You only get one dry towel.
Comentario verificado

10/10 Excepcional

My stay here was outstanding. The rooms are great and the staff is very attentive and nice. I showed up too early for me reservation and they went out the way to get me in my room at that time and not have to wait. I was also setup with other necessities like transportation and car rentals without asking. They sent me everything I needed via WhatsApp and I was off. Thank You again Eterna Tulum. I will definitely use your services in the future.
Comentario verificado

8/10 Muy bueno

Pros: super clean, new. Very friendly staff. Martha was incredible and so accommodating. She had the best tips for how to get around and which beach clubs offered the best deals. Also there are a couple of good coffee shops and restaurants within walking distance plus the Jungle Gym if you want to get a good workout while on vacation. Cons: it's a little far from the beach. You either have to pay a pricey taxi or ride a bike. (It took me 45 minutes to get to the the zona hotelera, and I consider myself in fairly good shape.)
Comentario verificado

8/10 Muy bueno

The hotel itself is amazing the layout to the views only inconveniences were that there’s no place for your belongings no place to hang anything and no mirrors or chef/restaurant onsite this should be changed from Expedia’s website because finding out in person there’s no restaurant or chef puts a damper on anyone’s trip and pockets. The water pressure was also very low and our private pool was never cleaned other than that the hotel was aesthetically pleasing just not up to par in certain areas but I would stay again knowing what I know now the peace and tranquility I absorbed while there made up for the inconveniences. I would recommend others to stay here also it felt like Morocco in Mexico.
Comentario verificado

8/10 Muy bueno

Cute place in Tulum

Really cute place, great location and value for your money. Two things though - when it rained the water came in through our door. They came and cleaned it up, but hopefully that is remedied in the future. Second thing - one of the front desk staff was not detailed oriented and gave my refund for the security deposit to the wrong card. I caught it, but just look out for potential mistakes like that.
Comentario verificado

8/10 Muy bueno

Très bon séjour au calme

Nous avons séjourné 3 nuits dans cet hôtel! L'hôtel est neuf, moderne et très propre , le personnel très aimable! La chambre est spacieuse, confortable et bien équipée.Attention pour certains, il n'y a pas de télévision ! Le petit déjeuner proposé du mardi au dimanche est très bon, choix de formule préparée au fur et à mesure, donc frais !!Attention pas de service de petit déjeuner le lundi !! Un peu embêtant ! Le petit déjeuner est servi sur la terrasse ! L'hôtel ne se trouve pas dans la zone hôtelière de Tulum, donc pas d'accès aux plages. L'accès à l'hôtel se fait par un chemin un peu accidenté ! Le seul mauvais point c'est la décharge juste à côté, mais qui fort heureusement n'émet pas d'odeur, ni de bruit ! Nous avons apprécié notre séjour dans cet hôtel !
Comentario verificado

4/10 Aceptable

2.5 - The hotel room looked pretty at first glance and we loved the aesthetic. It’s located very nicely to the downtown area which was nice. However, the little things stacked up and contributed to our low rating. We paid for a nicer room with a small pool on the rooftop, but didn’t even get to use it because they clearly don’t clean them, so it was a waste of money. The cushion covers on the rooftop were also ripped which made a seemingly luxurious experience become a waste of money. We would’ve rented a regular room. No small towels were provided, and even when we asked for some we just got more regular towels (maybe they don’t have them.) The water went off on Thursday and we didn’t receive a response about it until Sunday (thankfully it came back on before then). It’s hard to find someone at the front desk if it’s past 2pm if you need something. I will say housekeeping was there daily which was nice. Oh also, there is no shower curtain so the way the room is set up, everyone will see you showering lol. Overall the room looked nice from afar but the little details ruined it for us. Apart from location, I wouldn’t recommend staying here unfortunately.
Comentario verificado

10/10 Excepcional

Upon arrival I was greeted by Marta, who was very sweet and kind. She also helped me with my luggage up to the 3rd floor! Eterna Tulum was definitely a hidden gem~ Just beautiful! I stayed in the suite with roof top lounge pool! It was perfect and then some! The breakfast was around the corner which was delicious; cute small spot! The entire staff~( I didn’t get their :( names) was amazing during my 6 day solo adventure stay and very helpful with suggestions and recommendations! They also had bikes to rent; which I highly recommend… as it makes getting around a bit easier if you’re not renting a car or wanting to save $$$ on taxi rides for longer distances. Because of the location, it gets pretty dark~ Very little street lights… so make sure you have a flashlight or a bike light with you, I just used my phone’s flashlight. If you’re looking for a place to stay that not too far from the main street of Tulum..but close enough to walk or bike to~ this is the one! Thank you again, Marta and staff at Eterna Tulum for the amazing and wonderful hospitality! I will definitely come back to stay!