We thought the management was very responsive to our needs. They were polite, positive and helpful when we made requests or had questions. The grounds are lovely and the size of the condo was perfect for a family of 5 (3 teenagers). The pools were also lovely and clean. There were ample lounge chairs for people and the pool area was spacious. Garbage/recycling was nearby. The cons would be the fact that the hot tub was closed the last 2 days of our trip (for tile repair). Our condo unit was quite disappointing. The sofa bed was also very uncomfortable. One of our sons had to sleep on it folded up. The condo was supposed to sleep 6 (two on the sofa bed) but there is no way 2 people could have slept on it. Also, this specific condo lacked many of the basic items (i.e. broom, frying pan, tongs, baking tray, spray cleaner for the counters). The condo we stayed in last year was well stocked, which was why we came back this year. Management said it was up to the owners to stock the basic items. We would not stay in this one again (1703).