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Grand Hotel National

5.0 star property
Lakefront hotel with 4 restaurants, near Chapel Bridge

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Photo gallery for Grand Hotel National

Classic entrance with stone steps, wooden door, and glass canopy.
Relax by the pool with a serene view of the surrounding landscape through large windows.
Savor a leisurely meal in a historic urban setting, surrounded by ornate balconies and classic architecture.
Experience the grandeur of our lobby, featuring a checkered floor, marble columns, and a cozy seating area.
Relax in a classic room with a large bed, plush sofa, and armchairs arranged around a central area rug.
Perched on the lake's edge, Grand Hotel National offers a serene retreat. Enjoy a body treatment or aromatherapy at Harbour of Serenity spa, then savor meals at one of the 4 restaurants. With an indoor pool, coffee shop and free in-room WiFi, guests can unwind and stay connected.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Elevator
The current price is $519
$551 total
includes taxes & fees
Aug 7 - Aug 8

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Apartment, 1 Bedroom (Design)

Cozy living area with a sofa, chairs, and dining table, featuring a kitchen with white cabinetry and a countertop.

Apartment, 1 Bedroom (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Design)

Relax in this stylish living room with a round dining table, comfortable sofa, and flat-screen TV.

Apartment, 2 Bedrooms (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Hair dryer
Private bathroom
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Room (Design, Lake)

Relax in a spacious room with a large bed, comfortable seating area, and city views.

Classic Room (Design, Lake)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Design)

Cozy retreat with a large bed, bedside table, and wardrobe.

Superior Room (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Design, Lake)

Relax in comfort with a large bed, a desk for work, and a cozy reading nook.

Deluxe Room (Design, Lake)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Design Rooftop)

Enjoy a serene lake view from this balcony with a round table, two chairs, and a sun lounger.

Junior Suite (Design Rooftop)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hair dryer
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ritz)

Relax in style with a large bed, modern TV, and elegant seating area.

Suite (Ritz)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, City View

Classic hotel room with a large bed, nightstands, and a framed photograph.

Classic Room, City View

8.2 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Relax in comfort with a large bed, desk, and TV in this well-appointed room.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View

Classic hotel room with a large bed, bedside tables, and a comfortable chair.

Superior Room, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Lake View

Experience a classic stay with a large bed, elegant headboard, and stylish nightstand.

Deluxe Room, Lake View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, City View

Relax in a spacious room with a large bed, wooden chest, and plush armchair.

Superior Room, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Lake View

Classic hotel room with a large bed, nightstands, and a framed photograph.

Classic Room, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lake View Deluxe Room | View from room

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 940 reviews
The price is $575
$609 total
includes taxes & fees
Aug 29 - Aug 30
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
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About the neighborhood

Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • Lion Monument - 6 min walk - 0.6 km
  • Lucerne Town Hall - 9 min walk - 0.8 km
  • Chapel Bridge - 10 min walk - 0.8 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 2 min drive - 1.8 km

Getting around

  • Zurich Airport (ZRH) - 65 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Lucerne Station - 10 min walk
  • Luzern Sgv Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪MOzern - ‬4 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Grand Casino Luzern - ‬5 min walk
  • ‪China Restaurant Jialu National - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk

About this property

Grand Hotel National

When you stay at Grand Hotel National, you'll be just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a sauna. Fellow travelers love the helpful staff and location.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 35 per day; includes in/out privileges)
    • Onsite valet parking (CHF 35 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1870
  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 39 for adults and CHF 19 for children
  • Airport shuttle service is offered for an extra charge of CHF 360 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 100 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self parking costs CHF 35 per day with in/out privileges
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National offer free cancellation for a full refund?

Yes, Grand Hotel National does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel National?

Yes, there's an indoor pool.

Are pets allowed at Grand Hotel National?

Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Grand Hotel National?

Yes. Self parking costs CHF 35 per day. Valet parking costs CHF 35 per night.

Is airport shuttle service offered by Grand Hotel National?

Yes, an airport shuttle is available. The charge is CHF 360 per vehicle one way.

What are the check-in and check-out times at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Grand Hotel National?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (2-min walk) is nearby.

What is there to do at Grand Hotel National and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and fishing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel National also has a sauna.

Are there restaurants at or near Grand Hotel National?

Yes, there are 4 onsite restaurants.

What's the area around Grand Hotel National like?

Grand Hotel National is located on the waterfront, a short 10-minute walk from Chapel Bridge and 4 minutes' walk from Lake Side Promenade. Travelers love the hotel's prime location.

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Grand Hotel National Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
View
Restaurant
Lake
Food
Air conditioning
Historical
Bar

What guests liked

  • Breakfast was wonderful with friendly staff and a spotless facility. (3 reviews)
  • The property's restaurants offered excellent dining options with great views, and the staff were friendly and helpful. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location, excellent rooms and great service.
Neerav, 2-night trip

10/10 Excellent

We could not have loved our stay here more. It was the perfect location and the staff was incredible. Will definitely be back!
Sara, 4-night trip

10/10 Excellent

Beautiful property. Great location. Staff is very nice and helpful.
Patricia A, 3-night trip

10/10 Excellent

Superb stay made even better by this beautiful hotel.
Imran, 1-night trip

10/10 Excellent

We have stayed in some pretty special places but the Grand National Hotel has been right at the top of them. The staff, especially Tim Oberli in the front office, was attentive and helpful. We would definitely recommend a stay here.
There is no better view to wake up to in the morning than at the Grand National Hotel in Lucerne.
Cameron, 2-night trip

10/10 Excellent

Excellent property. Would stay again. 6 the floor new design rooms facing the lake were awesome
Babar, 3-night trip

8/10 Good

Great property. Spacious rooms and a great location. Air conditioning did not work very well but otherwise a great place to stay.
Mark, 1-night trip

10/10 Excellent

Amazing views of the Lake. Old world charm. Grand old hotel with modern amenities. Loved it.
Ryan, 1-night trip

10/10 Excellent

Beautiful 'stately' hotel, right on lakefront walking path, walkable from train station (about 1km on flat terrain), many restaurants, bakeries and food options (including grocery stores) nearby, easy access to 'old' town and tourist sites, great pool/sauna with outdoor lounging balcony, friendly/helpful staff.
Lorraine, 3-night trip

10/10 Excellent

Great room, great breakfast
Ahmed Eltigani, 3-night trip

8/10 Good

Location and breakfast! Our room was small and no a/c. The views of the alps and lake Lucerne were fabulous.
Asia, 2-night trip

8/10 Good

Overall it’s a pleasant experience of staying
crystal, 1-night trip

10/10 Excellent

Excellent for tourists to walk around Lucerne attractions
Zhongning, 4-night trip

10/10 Excellent

Exceeded all expectations
L, 2-night trip

8/10 Good

Great Spa

Lovely place to stay overlooking the lake. Great Spa and very helpful staff.
Nigel, 3-night trip

8/10 Good

Area
Denise, 3-night trip

10/10 Excellent

Such an amazing hotel, location, service, food, staff … Superb!!
Dawn, 1-night trip

10/10 Excellent

Incredible property, perfect location.
Marc, 1-night trip

10/10 Excellent

Great location. Beautiful hotel on the lake!
Kirk, 2-night trip

8/10 Good

lake side view was very pleasant
Youngkeun, 2-night trip

10/10 Excellent

Great stay ! Luxury hotel at the best location in town!
Andrew, 6-night trip

8/10 Good

We wanted to end our 9 day Rhine River cruise with a stay at an elegant hotel on Lake Lucerne. We booked 2 rooms for $485 each for one night at Grand National. When we checked in we were shown two rooms in the old part of the hotel street side with no AC. They were pretty but stuffy. I booked this hotel bc the website stated that this hotel has AC. We asked for an air conditioned room and were offered an upgrade of $158 each. We are glad we upgraded. Our rooms were facing the lake newly renovated and very luxurious. We ended on a good note and had a lovely view of the lake from the double Fr3nch doors and slept well on luxe bedding. The amenities in the room were wonderful. Chocolates waters and fresh fruit were so appreciated. Note. There was not a bellman present at arrival or departure to help with luggage. And the entry to the hotel is side facing and has steps.
Mary Kathryn, 1-night trip

10/10 Excellent

My parents thoroughly enjoyed their stay and still talk about the breakfast they would have at the hotel.
Amanjot, 1-night trip

10/10 Excellent

We really liked the friendly and helpful staff, they made us feel special.
Michael, 3-night trip

10/10 Excellent

Great property would definitely stay again
Shalik, 1-night trip