Experience a tranquil retreat at Mercure Manaus Hotel, near Hospital 28 de Agosto and Amazonas Shopping. Unwind in the sauna or steam room, take a refreshing dip in the swimming pool with sun loungers, explore the garden and connect to WiFi for an effortless stay.
When you stay at Mercure Manaus Hotel, you'll be in a great location, within just a 10-minute walk of Manauara Shopping and Hospital 28 de Agosto. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a terrace are offered, and in-room conveniences include dryers and microwaves.
At a glance
DONE
Hotel size
91 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (BRL 30 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Conference space (721 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Uses some LED lighting
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Iron/ironing board (on request)
Dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 70 per person
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 30 per day
Policies
There is no hot water on site.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Hotel Manaus
Mercure Manaus
Mercure Manaus Hotel
Mercure Manaus Hotel Hotel
Hotel Mercure Manaus AM, Brazil
Mercure Manaus Hotel Manaus
Mercure Manaus Hotel Hotel Manaus
Frequently asked questions
Does Mercure Manaus Hotel offer free cancellation for a full refund?
Yes, Mercure Manaus Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Manaus Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Manaus Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Manaus Hotel?
Yes. Valet parking costs BRL 30 per day.
What are the check-in and check-out times at Mercure Manaus Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Manaus Hotel and nearby?
Mercure Manaus Hotel has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Mercure Manaus Hotel?
Yes, there's an onsite restaurant.
Does Mercure Manaus Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.
What's the area around Mercure Manaus Hotel like?
Mercure Manaus Hotel is a short 9-minute walk from Manauara Shopping and 18 minutes' walk from Museu do Indio.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.2
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious with a good number of options and helpful staff. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Dec 13, 2025
It is a good hotel, well located and I stayed there before and will return in th future.
MARCO
MARCO, 2-night trip
Verified
8/10 Very good
Oct 14, 2024
The property is well located to the shopping center, dinners were good. Breakfast is available with a good number of options.
Marilyn
Marilyn, 3-night trip
Verified
8/10 Very good
Jan 20, 2026
Good rooms except that some of them are owner apartments and it is not stated on the booking. The owner apt I’m in is not as clean and maintained as the actual hotel room I was in.
Brendon
Brendon, 1-night trip
Verified
8/10 Very good
Apr 16, 2024
This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
Diane
Diane, 3-night trip
Verified
10/10 Exceptional
May 4, 2026
The internet worked very well.
Breakfast was delicious, and the breakfast staff were very helpful
John
John, 6-night trip
Verified
10/10 Exceptional
Apr 13, 2024
Excellent hotel
John
John, 10-night trip
Verified
10/10 Exceptional
Jul 25, 2024
Otimo hotel
Otimo hotel
Helton
Helton, 2-night trip
Verified
8/10 Very good
Jan 31, 2023
Location, price, big room and big bed, good service. All what you want in a hotel.
Enrique
Enrique, 2-night trip
Verified
6/10 Good
Jan 15, 2026
There is no more sauna
Brendon
Brendon, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2023
It would be better if the check in was faster!
Cristan
Cristan, 2-night trip
Verified
4/10 Fair
Apr 11, 2025
They tried to charge me for having a guest, a schoolar friend, that came to chat within the hotel dependencies . It was said that I could only have my friend for one hour. Horrorizes were felt, totally unpleasant, it is not a “real” Mercure. The staff are hostile. Not getting back while on Manaus.
SEME GABRIEL
SEME GABRIEL, 3-night trip
Verified
4/10 Fair
May 8, 2026
Não mantém a mesma qualidade da rede Mercury, Banheiro com mofo, cortina toda suja bem nojenta, quando cheguei no quarto não tinha toalha tive que secar no lençol da cama.
Lucas
Lucas, 3-night trip
Verified
10/10 Exceptional
Apr 23, 2026
A limpeza precisa melhorar um pouco pelo padrão do hotel. A equipe de funcionários excelentes. O café da manhã excelente. Sobre o ar condicionado não posso avaliar pois não liguei o aparelho
MARCELO
MARCELO, 7-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Quarto limpo, café da manhã completo
LUCIANO
LUCIANO, 3-night trip
Verified
10/10 Exceptional
Apr 20, 2026
Hotel muito bom. Vale a pena
Hallan
Hallan, 1-night trip
Verified
6/10 Good
Apr 18, 2026
Não teve café da manhã. E o atendimento foi péssimo pra resolver
Unilever
Unilever, 4-night trip
Verified
8/10 Very good
Mar 13, 2026
Quarto Limpo, café da manhã poderia ser mais completo
PATRICIA
PATRICIA, 11-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Hotel muito limpo, organizado, quarto sensacional e amplo, ar condicionado bacana, banheiro super legal, café da manhã com variedade e tudo muito bem feito, atendentes sempre dispostos. Perto do shopping Manauara, caminhada sem perigo. Realmente um excelente hotel. Venho à Manaus de férias, pescar, o hotel é uma excelente escala para descansar o corpo e curtir a cidade, indico sempre!
andrei
andrei, 2-night trip
Verified
8/10 Very good
Feb 13, 2026
O Hotel é bom, o café da manhã incrível...
Mas achei o quarto barulhento devido ao movimento do trânsito em frente, pois tenho sono leve...
CLAUDIO
CLAUDIO, 2-night trip
Verified
6/10 Good
Feb 4, 2026
Ar condicionado velho.
Leodercio
Leodercio, 3-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Equipe Ótima.
Ronaldo
Ronaldo, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Ótimo café da manhã e equipe atenciosa e educada
ALGOMIRO
ALGOMIRO, 1-night trip
Verified
4/10 Fair
Dec 2, 2025
Hotel envelhecido. Café da manhã pobre. Toalhas pobre. Quarto em condições ruins. Zero padrão Mercure
David
David, 4-night trip
Verified
6/10 Good
Nov 18, 2025
Estrutura mais velha, quarto sem muito conforto, camas de solteiro e banheiro merecedor de uma renovação.