Upon arriving at the hotel, the clerk was very friendly & accommodating and check-in was quick and smooth. When we got to our room, there was an issue with the a/c, so the clerk very quickly moved us to another room. When going into the 2nd room, it was 2 full size beds, rather than 1 king bed that we had reserved. The clerk quickly moved us to a 3rd room, and upgraded it to a King Suite for the trouble. The room was Very Nice & Comfortable, and was Perfect for our needs. The Continental Breakfast was Delicious Each Morning, and We Enjoyed the Endless Coffee Provided in the Hotel Lobby. We Will Definitely Be Staying Here Again When in St. Charles. Thank You So Much for Your Kindness & Generosity!