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citizenM San Francisco Union Square

4.0 star property
Savor each moment with delicious breakfast options while staying connected to your world through high-speed WiFi.

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Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Building design
Bar (on property)
Exterior
Exterior
In the heart of San Francisco, citizenM San Francisco Union Square offers a modern retreat. Enjoy a meal at canteenM, stay fit in the 24-hour gym, or get work done in the business center. With free WiFi and helpful multilingual staff, previous guests rave about this hotel's convenient location and delicious breakfast.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
The current price is $134
$158 total
includes taxes & fees
Mar 7 - Mar 8

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Hydromassage showerhead
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Chancellor Hotel on Union Square

  • Free WiFi
  • Connecting rooms available
  • Bar
  • Laundry facilities
9.2 out of 10, Wonderful, (2589)
The price is $88
$104 total
includes taxes & fees
Feb 25 - Feb 26
Chancellor Hotel on Union Square
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About the neighborhood

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk
  • San Francisco Museum of Modern Art - 8 min walk
  • Moscone Convention Center - 11 min walk
  • Oracle Park - 3 min drive
  • Lombard Street - 4 min drive

Getting around

  • San Carlos, CA (SQL) - 28 min drive
  • San Francisco Intl. Airport (SFO) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Oakland Intl. Airport (OAK) - 41 min drive
  • Bayshore Station - 9 min drive
  • South San Francisco Station - 14 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Also, Moscone Convention Center and Oracle Park are just a 5-minute drive away. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are just steps away.

Languages

English

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind energy, plus eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no onsite parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travelers say the area is walkable and good for shopping.

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citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff and a clean modern room
Lisa, 2-night trip

10/10 Exceptional

Would definitely stay again!
Allison, 3-night trip

10/10 Exceptional

Amazing Stay
Everything was wonderful but the service of the staff stands out. They are always hospitable and eager to help. I’ll see you guys again soon.
Omar, 5-night trip

10/10 Exceptional

Nice hotel to stay
Taeghyun, 4-night trip

10/10 Exceptional

This stay was perfect for a short stay
Victoria, 1-night trip

10/10 Exceptional

Great staff and great amenities
Adam, 3-night trip

8/10 Very good

Good value option in San Francisco
The room itself is extremely small with very little room to place luggage, but suited our needs for a short stop in San Francisco. The location is reasonable and it was one of the better value hotels in a very expensive city.
Rikesh, 2-night trip

10/10 Exceptional

Everything was great. I would definitely stay there again.
Ace, 2-night trip

10/10 Exceptional

Nice place
Great hotel, great price. Small room, as expected, but well laid out.
1-night trip

10/10 Exceptional

The staff was top-tier and super helpful! The hotel itself was super stylish and cozy.
Lauren, 3-night trip

10/10 Exceptional

Great place to stay. Wonderful hotel and all the staff are super nice and helpful! Would recommend a stay here and will be back.
Terek, 4-night trip

10/10 Exceptional

amazing!
This was our first time in SF and staying at a Citizen, we loved both. CitizenM has a supper warm welcoming feeling. customer service is amazing from door mas to bartenders to cleaning staff. will definitely stay here again. Location was a huge plus!
Ludin, 3-night trip

8/10 Very good

Hip hotel filled with pop art!
Great location, hip interior, pop-art filled spacious lounge area, and smart design. We stayed in Times Square in NYC last year, and we did staycation in San Francisco. We love this hotel. It lifts our spirit!
Miyako, 1-night trip

10/10 Exceptional

Such a cute hotel!
Nastaran, 1-night trip

10/10 Exceptional

Great stay - the staff is really nice and helpful. The place is clean and it is as advertised. Would stay here again, can’t wait.
Terek, 1-night trip

10/10 Exceptional

It was a cool and quirky, European style hotel.
Paris, 3-night trip

10/10 Exceptional

Maybe my favorite hotel I have ever stayed in. Extremely nice workers and the room was perfect for a solo traveler
Sam, 1-night trip

10/10 Exceptional

Fantastic property, small but amazing rooms, very clean and comfortable, great staff and vibes
4-night trip

10/10 Exceptional

Gem of a Bourique Hotel Brand
We did not know about this brand. But this was such a gem of a boutique hotel—our room was small but AWESOME in every way; from bed to shower to connectivity—that we became members and will stay here again (in April) and in any other city we can find one!
Daniel, 1-night trip

10/10 Exceptional

Great place
mesa, 3-night trip

2/10 Poor

location!
Esteban, 3-night trip

10/10 Exceptional

Great hotel with all amenities needed. The rooms are quite small but still have everything you could ask for.
Julia, 2-night trip

10/10 Exceptional

Stay here
Great location, friendly staff. Loved the breakfast.
A M, 4-night trip

10/10 Exceptional

Great for a solo traveler.
Jamie, 3-night trip

10/10 Exceptional

Great place to stay that is super central. Right around the corner from Powell Station and across the street from the historic Johns Grill.
Mark, 5-night trip