Poets Cove Resort & Spa

Everything about the place was really great. The restaurant food was solid, great cocktails. The view from the patio is epic. Great outdoor pool and hot tub. Zero complaints

Idyllic location. Nice and well maintained resorts with great service. Would definitely go again and recommend.

We did have a few hiccups with this resort. I feel that it was likely due to covid and new policies being implemented. We did however have dirty robes in our room and despite maintenance coming to our room the fireplace did not work (but it was summer, so not a huge issue). The staff were amazing in trying to fix and make up for the issues we had. I would definitely stay again.

The spa was wonderful. However the room’s heat would not turn down. It was sooo hot I had a terrible sleep, even opening the patio door. When approaching staff the next morning I got a literal “meh”. I was disappointed!

size of rooms, being in the woods, being on pender

The only thing that was good about this was it’s loca on a beautiful cove which gave us access to the sea on an island where sea access is difficult. Large noisy wedding meant a night if peace and quiet was not an option. Spa was closed - looked decrepit anyway! Restaurant was closed. Bistro is a big cold bar like place - food very average. Room very tired and had not been cleaned properly- some items did not work! Sheet on bed wrong size and inside out. Balcony could not be used as wedding guests on the patio below talking, shouting and smoking. We were glad to leave - wouldn’t have stayed if there had been another option on the island!

Property is extremely run down with need for deep deep cleaning. 1st flr appeared to be a frat house with old leather couches laying around, staircases always dirty/dusty, furniture old and torn in lobby and rooms, carpets so very nasty dirty and old...exterior was nice and secluded, but needs to be upgraded in furniture. Room was so scratched up, dusty and carpets stained. Fitness room old machines with only a sink that was rusty; no amenities for fitness room such as towels, etc for a resort!

The very warm family pool was a huge hit with my son.

The best thing about Poets Cove Resort is the view, it's really lovely and close to nice walk in forest and to ocean! Rooms look nice online and pretty much match in person, but what you can't see is that their mattresses aren't comfortable and the pillows are awful. When I mentioned that to the front desk she replied, "Oh I always travel with my own pillow!" Also important to know that their water is undrinkable. Tastes and smells like fish. Your only other option is to buy bottled water from their vending machine, which is what they recommended when I complained. If this were a cheap place to stay I would have been ok with it, but they are charging "Four Seasons" prices. Ate dinner at Syrens Bistro (beautiful view, sit outside because decor inside is awful). Food was mediocre and service very slow, though the server explained they got 3 tables of 10 that hadn't reserved - so perhaps it's better when that doesn't happen. Took over half an hour to get first glass of wine and 45 minutes to get the one after that. Food took almost an hour (so it was impossible to have wine with my actual meal) and the "medium rare" steak was well done. Not great when you're paying more than $30 for a steak. We sent the salad back because it was completely inedible. We complimented the french fries for something positive to say and she replied, "Oh we bring those in." Skip their $22 per person breakfast buffet, it's about what you'd expect for a free breakfast at 2 start hotel.

NO AIR CONDITIONING ON A 80 DEGREE DAY FOOD POOR; WAITED AT RECEPTION; GOURMET DINING CLOSED; WINDOWS DIRTY IN PUB