In the heart of Mortlake, Palace Hotel Mortlake offers a warm atmosphere with a bar and restaurant on site. Connect to WiFi in public areas, park easily with free self parking, and enjoy convenient amenities like luggage storage. Guest reviews rave about the helpful staff.
At Palace Hotel Mortlake, you'll be within a 10-minute drive of Qudos Bank Arena and Accor Stadium. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Star Casino and Rosehill Gardens Racecourse are within a short drive.
At a glance
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Hotel size
9 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite self parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Services
Front desk (limited hours)
Luggage storage
Facilities
ATM/banking
Room amenities
Be entertained
32-inch flat-screen TV
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Food and drink
Free tea bags/instant coffee
More
Weekly housekeeping
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Palace Hotel Mortlake Hotel
Palace Hotel Mortlake Mortlake
Palace Hotel Mortlake Hotel Mortlake
Frequently asked questions
Does Palace Hotel Mortlake offer free cancellation for a full refund?
Yes, Palace Hotel Mortlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palace Hotel Mortlake?
Sorry, pets aren't allowed.
Is parking offered on site at Palace Hotel Mortlake?
Yes, there's free self parking.
What are the check-in and check-out times at Palace Hotel Mortlake?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
Is there an onsite casino at Palace Hotel Mortlake?
No, this hotel doesn't have a casino, but Star Casino (15-min drive) is nearby.
What is there to do at Palace Hotel Mortlake and nearby?
Recommended spots to visit include Qudos Bank Arena (4.2 mi) and Rosehill Gardens Racecourse (8.3 mi), along with Star Casino (8.4 mi) and International Convention Centre Sydney (8.7 mi).
Are there restaurants at or near Palace Hotel Mortlake?
Yes, there's an onsite restaurant.
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Reviews
Palace Hotel Mortlake Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
5.6
Amenities
7.8
Staff & service
6.0
Property conditions & facilities
Popular mentions
Room
Food
Pub
Bed
Reviews
Verified
10/10 Exceptional
Nov 6, 2025
The room was very well maintained and the staff were lovely. The food was also amazing. Will definitely stay again some day.
Tyla
Tyla, 2-night trip
Verified
8/10 Very good
Dec 15, 2025
Comfortable bed. Great staff and fantastic location. Felt safe and lots of choice for meals when needed. A mini bar fridge would really help to make the stay more convenient. We love cold milk for tea and coffee when we first wake and keeping food from spoiling. The next time we visit Sydney we will think about staying here as the ferry terminal is a short uber ride away. Quality cafes around and IGL across the road.
Brett
Brett, 2-night trip
Verified
10/10 Exceptional
Aug 16, 2023
Great location, friendly staff, good food and nice pub.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2025
My son and I stayed for the state of origin. The rooms were comfortable and neat, beers were delicious, staff were tremendous. We’ll definitely be back.
Lee
Lee, 1-night trip
Verified
8/10 Very good
Nov 19, 2023
Convenient location, friendly staff!
Johan
Johan, 1-night trip
Verified
6/10 Good
Oct 28, 2023
It was well located for our need.
Other guests lack of clean habits in bathroom facilities.
Zita
Zita, 2-night trip
Verified
10/10 Exceptional
Sep 25, 2023
It’s a pub!
Taking into account that this is an old style pub with share bathrooms we enjoyed our stay and slept well in the comfortable beds. It’s a popular pub with good food so expect a bit of noise at night. Some things can’t be helped- it’s a pub, and a nice one at that!
Teresa
Teresa, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2024
Room shutters needed repair.
Overall the facilities were fair for what they are and, whilst pretty noisy, the Palace represents good value. It’s an old pub so be realistic; don’t expect a quiet, modern experience.
3.5 stars.
Tony
Tony, 2-night trip
Verified
10/10 Exceptional
Aug 18, 2025
The accommodation and services is excellent. Their staff very friendly and amazing.
Very highly recommended to his accommodation and I’m sure will stay in this hotel next time visit
Thank you good people.
Ayendra
Ayendra, 1-night trip
Verified
4/10 Fair
Oct 4, 2025
It’s an old place. No hangers, limited supplies, no cleaning, limited parking
Giopre
Giopre, 2-night trip
Verified
10/10 Exceptional
Apr 14, 2023
lovely old hotel done up really well
Kathy
Kathy, 2-night trip
Verified
8/10 Very good
Feb 9, 2023
i liked the town it was situated in and the rooms were quite comfortable
Rose
Rose, 1-night trip
Verified
8/10 Very good
Jul 21, 2023
The stay was perfect for the price. Awesome location for seeing a game at the stadium.
Russell
Russell, 1-night trip
Verified
2/10 Poor
Nov 5, 2025
The room had broken slats and let in so much light i Couldn't get a good sleep. They wouldnt change my room nor offer a partial refund. Going through my bank to complete a charge back.
Thomas
Thomas, 4-night trip
Verified
6/10 Good
Nov 27, 2024
As far as a pub goes its lively and popular, as far as a hotel i wouldn’t stay there again
Jeremy
Jeremy, 2-night trip
Verified
10/10 Exceptional
Sep 15, 2022
Quiet and convenient
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2023
We had a very pleasant and comfortable stay. Room was large and warm and bathroom was very clean and had great hot water. Would have been good to have a bar fridge and spoons to stir coffee.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Apr 2, 2025
Very nice and value for money. My only complaint - and minor at that - was the room was a little stuffy, no fresh air as all windows were sealed. I’d be very happy to visit again. Ray
Ray
Ray, 1-night trip
Verified
8/10 Very good
Feb 28, 2024
Spacious rooms. No a/c, shared bathrooms a bit dated but what can you expect ! Lovely building.
Freya
Freya, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2022
Basic pub rooms, but clean and airy. Great staff with answers for out of State-rs like myself.
It’s a quiet, relaxed, easy going pub with friendly staff, great food and a menu special each night for $’s to $$’s but all worth it and a top beer and wine selection
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2023
Exellent
Tim
Tim, 3-night trip
Verified
10/10 Exceptional
Feb 10, 2024
Clean basic rooms I would have liked a small fridge in the room.
Steven
Steven, 2-night trip
Verified
4/10 Fair
Sep 17, 2022
Room had no bar fridge, tv remote, paint flaking from cieling.
Customer service was good and the bar downstairs is really good. Food was beautiful.
Terry
Terry, 1-night trip
Verified
6/10 Good
Mar 25, 2024
Rooms needed a bar fridge and a mirror
Yvonne
Yvonne, 2-night trip
Verified
8/10 Very good
Oct 23, 2023
Spacious room and bathroom. Clean and good quality sheets and bath towels. Room blinds and shower head are broken. Needs better maintenance.