Terrible service. I was two nights with my family and we did not receive breakfast any day, despite the fact that the website offered continental breakfast and they did not inform that they would not give breakfast due to COVID19. If we had known, we would have chosen another hotel. Also, on the page it also says that they accept pets, at the time of verification I said that I had an emotional support pet and they only asked me to sign a consent for a fee of $ 175, in case my pet caused damage to the room, but it didn't happen. The day after I left, I checked my card charges and there was a $ 30 charge, call the hotel to claim, and they told me it was $ 15 a night for my pet's stay. I was never informed of that charge and were not considered an emotional support pet. It is an abuse. I would not recommend this hotel, the carpet was dirty and smelled very bad.
Pésimo servicio. Estuve dos noches con mi familia y no recibimos desayuno ningún día, a pesar de que el sitio web ofrecía desayuno continental y no informaron que no darían el desayuno debido a COVID19. Si lo hubiéramos sabido, habríamos elegido otro hotel. Además, en la página también dice que aceptan mascotas, en el momento de la verificación dije que tenía una mascota de apoyo emocional y solo me pidieron que firmara un consentimiento por una tarifa de $ 175, en caso de que mi mascota causara daños a la habitación, pero no sucedió. El día después de que me fui, verifiqué los cargos de mi tarjeta y había