Upon arrival we were checked in quickly (no pre-check) by a woman who looked like she had worked too many hours. We were given an informational sheet with important hotel information regarding check out, the pool, quiet time, parties, and wifi. Our room was acceptable, but could have been better. There was a stain on one comforter and a large stain on the lamp shade. The room and bathroom seemed clean otherwise. Our room did not have any shampoo left in the bottle and there was apparently none in the hotel at all to restock it. This was particularly annoying after getting in the pool and hot tub. The pool area was clean overall, but the jets did not work in the hot tub and it was filled with soap scum (shampoo would have been REALLY nice to have). The food for breakfast was okay and there were many options including pancakes, 2 meats, eggs, oatmeal, toast/bagel, muffins, yogurt, and fruit. The apple juice had run out and there was no mix at all for the orange juice. Orange juice cartons that were put in the fridge were small and frozen (my son got one), but by the time I made it there, they were gone and no one came to restock. After our experience, I am not sure that I will return.