Morgantown Marriott at Waterfront Place

Excelentes condiciones, en una muy buena ubicación. Muy recomendado

Great experience! The hotel is beautiful and they took all of the necessary precautions with COVID ongoing. Unfortunately, the bar + restaurant were closed, so we couldn’t enjoy that aspect of the hotel, but everything was too notch!

First time staying here and was very good

The staff was amazing. My father had just left the hospital. The staff ran out to a pharmacy to pick stuff up for us. They are first class.

Didnt know you had to pay $12.00 a night for parking didnt say anything on their site that when you park on their property you had to pay to park and $12 bucks dont seem like a lot but 84 dollars to park for a week is just ridiculous. Because of the charge for parking will not be going back to that hotel...the walk from the garage to hotel is almost a half mile

We stayed here after a WVU football game. It is a wonderful hotel and walking distance to restaurants. The river walk was fabulous. Only complaints were there was only two pillows on the bed and no coffee downstairs. The staff did give us extra coffee pods for our room,

The hotel is nice enough, but for the price the one thing I expect is a bed that doesn’t feel like sleeping on a brick.

We made a reservation via hotels.com on Saturday, November 7, 2020 for the Morgantown Marriott at Waterfront Place for a king sized room for Friday, November 13. We received a confirmation and guarantee for a king bed room at that time. Upon arrival that evening, we were given a 2 bed queen room. I went to the desk clerk to ask to be moved to the correct sized room, but was informed they were sold out of king rooms. I reminded him we had a reservation and showed him the confirmation. I told him we booked the room a week ago. The clerk said when a reservation comes in from hotels.com, we are not guaranteed the room type we requested which is why “we always say to book directly with us.” We have used hotels.com to book rooms for years with no issues including for this same hotel just a couple weeks ago. Marriott customer service replied: “ Our Colleagues at the Front Desk provided you with accurate information. When booking through a third party booking source, your room type is not guaranteed. On previous stays you were given what was available and it happened to be what you had reserved. This has always been Marriott Bonvoy's policy. We are not able to provide compensation.” This is NOT how booking has ever worked in the past, and we have used hotels.com for YEARS with multiple hotels across the United States. What is the point of guaranteeing our reservation including room and bed size, if the hotel refuses to honor the request?? I am furious that the hotel refus

Clean, comfortable and restful.